Server Version#: 1.32.5.7349 I’ve been updating some TV series with new files, and now a few of my series and their respective seasons show the red trash can icon even though no files are missing and all episodes have only one file associated with them. As mentioned in this topic , I’ve also emptied…

After some further searching around, I pieced together a couple of topics and was able to fix this with some manual database editing, as it appears to be a bug where the deletedAt attribute doesn’t get cleared sometimes, which causes the trash icon to show up for a season or show. First, I found th…

You will also get a red trash can if Plex cannot see (read) the file. It knows the file is there but can’t open it for reading. AKA – Permissions problem. After fixing permissions Scan Files & Refresh Metatadata (or sometimes “Analyze” the individual file) will clear it Permissions for u…

As an example, season 3 of The Sopranos shows a red trash can icon. I can play all episodes of the season via multiple clients without issue, so to me, it doesn’t seem to be a permissions problem. I’ve confirmed that all episodes can be played for all problematic seasons across the three shows exper…

DEBUG logs please ? ( Scan files - Empty Trash - Clean Bundles - Download Logs) I would like to see what’s causing this.

Here you go. Scanned files, emptied trash, cleaned bundles, downloaded logs. In my case, my media library is mostly symlinks to the original files so the symlinks can be named appropriately for Plex. What I did this time was to delete the season folders under the show folder (eg. deleted Season 01-…

Thank you for the logs. In the first set, I found what I was looking for. Aug 09, 2023 21:16:46.785 [140625331116856] DEBUG - Scanner: Processing directory /volume2/Media/TV Shows/Archer (2009)/Specials (parent: yes) Aug 09, 2023 21:16:46.789 [140625331116856] ERROR - Couldn't get size of file "/…

Those files were actually not there, as I just recently deleted them. And PMS handled it correctly when I emptied the trash, by removing the files from the metadata item and leaving the season as complete because the files were replaced by others. However, to be clear, that show/season never had thi…

Unable to clear trash can icon from certain series

Plex Media Server

grooves12 August 9, 2023, 4:49pm 4

Try the Plex Dance: How to do the Plex Dance - Plexopedia

It’s what I had to do to fix the same problem.

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Unable to clear trash can icon from certain series

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