Server Version#: 1.25.2.5319 Player Version#: app.plex.tv I recently had to restore my plex setup from a backup onto a new version of windows. (Had gotten hacked). Ever since then I’ve been getting this error. I -did- rename the server but that shouldn’t be an issue. I’ve reviewed the info at Ho…

I gave it 15 and restarted. Bringing up a web page with app.plex.tv still gives “app.plex.tv is unable to connect to xxxxxxx securely”.

Are you able to access your Plex server from your phone with WiFi turned off?

Is it possible that you restored the files while being logged on as a different Windows user? (“Administrator”, perhaps?) It appears as if some of the files inside your Plex data folder are not writable by your currently running server.

@kegbeach I can access plex from phone w/o wifi from app, but not web. @ottokerner , it is -entirely- possible that my permissions are messed up. I can try running plex as admin or reset perms on the server files. Suggestions?

[image] greywun: I can try running plex as admin Don’t. Ever. It will cause the very same issue. [image] greywun: I can try running plex as admin or reset perms on the server files. Yes, try that. While the server tray icon is closed, of course. Do also stop the “Plex Updater Service”…

Ack on data files only AND shutting down server and service. What -should- the permissions be? (nice utility, BTW) Once I reset perms, anything else needed before trying a restart

[image] greywun: What -should- the permissions be? What all other files in your Windows user’s AppData folder are. i.e. simply tell it to activate inheritance from upper level and take ownership as well. If that doesn’t work with this utility, give each of these three user accounts “full acc…

Working on resetting all the perms to match ‘appdata’.

Reset the perms and restarted. Seeing lots of messages in the ‘console’ like this: “Found a certificate, but couldn’t install it.” Is it possible that the reinstalled cert(s) in my data dir are causing issues? Should they be removed?

Seeing this over and over… [image]

Unable to connect securely (from app.plex.tv)

Plex Media Server Remote Access

pshanew January 7, 2022, 4:13pm 25

You may want to post in this thread to see if @ChuckPa can reset your certificate.

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Unable to connect securely (from app.plex.tv)

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