Server Version#: 4.152.0 Player Version#: <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> Something weird is happening - Plex keeps saying it is “Unable to connect to the server securely”. It’s affected access from outside my home network. …

@rv13 DSM version 6 or 7? Verify your PMS version - 1.41.x, 1.42.x, etc. Look in Settings → Server_Name → General. Can you access the Plex server OK when on your home network? Remote access is never working. Plex “optimistically” says it is available while trying to register your server with p…

Sorry for the late reply as I was travelling (without access to my Plex server :woozy_face: ) Anyway, I did some troubleshooting and it was the VPN - I use NordVPN since the beginning but for some reason the UDP protocol stopped being compatible with Plex. So I switched to TCP and it’s working now

[image] rv13: I use NordVPN since the beginning but for some reason the UDP protocol stopped being compatible with Plex. So I switched to TCP and it’s working now Plex only uses UDP on the local LAN for discovery purposes All authentication and streaming has always been TCP TCP: 32400 (ac…

NordVPN has either UDP or TCP for server-based connections. UDP was working before until 1 Oct 2025 then it stopped working. Switching to a TCP-based VPN connection resolved the issue

Unable to connect to Plex server securely

Plex Media Server

struchot October 1, 2025, 11:44pm 2

Same problem on windows as of the last couple days.

Can't connect to my Plex Media Server on Nvidia Shield anymore

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Unable to connect to Plex server securely

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