Unable to delete video (PMS - Ubuntu)

Server Version#:1.17.0.1841
When I want to delete a video file, the message “Deleting this item failed” appears. I found a few tutorials, but neither was working. I think the mistake is in rights. I switched to linux with Windows (I’m not an expert on linux yet). I have an EXT4 file system. The file is not on the system disk.

Not a Linux user myself, but I can tell you where to start reading:

https://support.plex.tv/articles/200288596-linux-permissions-guide/

Can you please try to delete the file again THEN

Settings - Server - Troubleshooting - Download Logs

Attach the ZIP file it gives you.

We will go hunting for it together :smiling_imp:

Plex Media Server Logs_2019-10-09_12-56-00.zip (5.0 MB)

I succeeded with the command “chgrp” on PLEX rights - solve it. The problem is that I, as a normal user, cannot write to the folder.

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