I am unable to get remote access working with a direct connection. It does work on Plex relay with a slow connection. When I am on a device on the same network as the server everything works fine. I have PMS set up on a Synology NAS. I have port 32400 forwarded in my router to the NAS. Plex is returning this message " Fully accessible outside your network" on the remote access page. I have verified on portchecker.co that my port is open. I have a static IP set up with my ISP and they have told me everything is set up correctly on their end. They said I do not have a Double NAT. When I log into my router, the WAN address -10.23.100.233- is different than my static ip address. Not sure what else I can try… any help would be much appreciated.
Server Version#: 4.34.4
System time
Player Version#: 7.8.1
If your outermost (ISP provided) router is telling you its WAN address is 10.23.100.233
then they are forcing a NAT on everyone. (Small ISPs and condo buildings often do this to save public ports).
I would start contacting folks (in path sequence from you to the internet) and ask what it would take to get a real public IP address.
Most commercial ISPs will provide this but will charge a small monthly fee to do it.
If you’re in a building with shared access, you’ll need speak to the building folks first.
It’s common for internet to be shared through a single connection and DHCP provided by the building IT team.
Normal Carrier Grade NAT (CG-NAT) uses 100.64.x.x by defaut)
