Hi. I am getting an error while trying to install the Plex Media Player on my Windows 10 PC. “The code execution cannot proceed because libiconv-2.dll was not found…” this is the error I am getting. How to fix this?

[image] P.S. I have the Plex Server installed. The player was working just fine on my previous OS (Win11). I re-installed Win10 today and saw a new update for the Plex Media Player was available. The Plex Server is working just fine. It’s the app that won’t install. Well, it did install; it just wo…

I’m not a Windows person so not the best person to ask. It’s getting late here but I see if i can find someone who knows about that DLL. (I’m going to make this public since it is not about anything private/sensitive data.)

Funny enough I was just trying to install the Windows client as well and am encountering the same error. Searched around and couldn’t find much but glad to know it’s not just me! Client installer: Plex-1.40.0.2816-0bc435f8-x86_64 OS: Windows 10 LTSB 10.0.14393 N/A Build 14393 I found the DLL in…

Same deal here with the latest Plex app. Guess someone forgot a dependency when building the package

Yeah. hopefully it will be a quick fix to make a new build tomorrow when folks are online.

1.40.1 has been released with a fix. If you’re stuck on 1.40.0 please download the update manually from this link .

Yay, it’s working! Thank you so much! :smiley:

Unable to Install Plex Windows app on Windows 10 - DLL error

Plex Players

Moussa January 27, 2022, 12:58pm 10

Thanks for the reports. We’ve pulled the update while we investigate.

Plex for Mac

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Unable to Install Plex Windows app on Windows 10 - DLL error

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