Unable to play certain file types

Despite all my films either being in .mkv's or .avi's, some files just won't play on RasPlex. How can I generate a full report on a given file's metadata so I can show you guys, to help my understand what files are and are not supported? It can be a pain sometimes going through enormous efforts getting media on my server, to later find out just when I want to watch it that it can't be played.

 

The error on screen typically consists of a very long 'hang' with no reaction, forcing me to pull the plug to reboot.

MediaInfo will give all the info needed, select Text Mode.

Also, you haven't stated which model Pi you have, what version of RasPlex you are using, what version Plex Media Server you are using, on what platform it is running, useful information when trying to track down issues.

MediaInfo will give all the info needed, select Text Mode.

Also, you haven't stated which model Pi you have, what version of RasPlex you are using, what version Plex Media Server you are using, on what platform it is running, useful information when trying to track down issues.

I'm sorry!

RasPlex: 0.4.0-rc3

Server: 0.9.9.7 on Ubuntu Server 14.04

RPi: B

MediaInfo output:

General
Complete name                            : \\192.168.0.5\codashare\multimedia\stenrrot\Movies\Catfish (2010)\Catfish (2010).avi
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 1.26 GiB
Duration                                 : 1h 27mn
Overall bit rate                         : 2 062 Kbps

Video
ID                                       : 0
Format                                   : MPEG-4 Visual
Format profile                           : Simple@L1
Format settings, BVOP                    : No
Format settings, QPel                    : No
Format settings, GMC                     : No warppoints
Format settings, Matrix                  : Default (H.263)
Codec ID                                 : DX50
Codec ID/Hint                            : DivX 5
Duration                                 : 1h 27mn
Source duration                          : 1h 27mn
Bit rate                                 : 1 858 Kbps
Width                                    : 704 pixels
Height                                   : 400 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.275
Stream size                              : 1.13 GiB (90%)
Writing library                          : Lavc51.40.4

Audio
ID                                       : 1
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Mode                                     : Joint stereo
Mode extension                           : MS Stereo
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 1h 27mn
Bit rate mode                            : Constant
Bit rate                                 : 192 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Delay relative to video                  : 26ms
Stream size                              : 120 MiB (9%)
Alignment                                : Split accross interleaves
Interleave, duration                     : 26 ms (0.63 video frame)
Writing library                          : LAME3.96.1

Can you try with latest RC4 please ? 

I've been seeing the same issue. I'm running RC4 and I'm pretty sure these files played under RC3. I'll try to post more details when I can.