Unable to run Plex on Synology after DSM auto update

Plex Media Server Desktops & Laptops
1

Since DSM auto updated a couple of days ago, my server wont run Plex.
Getting error message “failed to run package service”

Not sure it’s a windows server
The model is DS1815+

1 Like
2

same problem, other model though (DS216)

3

Hi, same for me with:
DS415+ and DSM 6.2-23739 Update 2
PMS 1.13.4.5251

Unable to install the newest version PMS

Edit: It works with 64bit version, cf https://forums.plex.tv/t/synology-installation-changes-for-plex-media-server/284921

4

Thanks - works fine with the 64bit version

5

To save everyone the frustration, I am posting this again:

After DSM 6.2 update 2 upgrade

  1. Uninstall PMS from Package Center
  2. Go to Plex.tv/downloads
  3. Download the 64-bit version (it expressly calls out DSM 6.0+)
  4. Install it (manual install in Package Center)
  5. Restart DSM (reboot the NAS)
6

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