Unable to save stream to NAS

Server Version#: Latest
Player Version#:
Tuner Make/Model: hdhomerun connect Quatro
Guide/Lineup name:
Using XMLTV?:
Channel number/Name: any

I live in Spain…

I’ve been having issues since day one of using the hdhomerun with plex… mainly 3:

  1. Rearranging the channels to my taste is… impossible? I can live with this… but it’s still a PITA…
  2. When trying to record something from an HD channel using the OTA guide, the program only “starts” to record if I choose any quality… and does so in SD… but the channel is clearly in HD… Ideas?

But… the main issue comes to trying to even find where the program was saved… I’m using a Synology DS918+ NAS for storage… I have all my libraries well deployed and in use for music, movies, tv shows… except for dvr… it just won’t save anything… I’ve even seen something show up that said it was unable to record… showed up once… not anymore…

Ideas?

nothing?