Can't install HDHomeRun - There was a problem saving your DVR - fresh Plex system

Hi All,

Can anyone help with this, please? I just replaced a (badly-behaved) VBox with a HDHomeRun. When I tried to set that up in Plex DVR, I got the error 'There was a problem saving your DVR. Please try again." repeatedly, couldn’t get around it.

I uninstalled and reinstalled Plex, same issue. So I went for the nuclear option and removed my entire Plex installation and Library folder structure, then re-installed. So now I have a completely fresh Plex set-up… and the same error from DVR! Grrr…

Looking in Plex Media Server.log, I see a few lines in there after the channel scan that appear to be the problem, but I can’t work out what the problem is! Any ideas, anyone?

Thanks!

Jeff

May 08, 2019 20:44:58.064 [0x7fc79ebf5700] DEBUG - EPG: Best match for device channel 731 (Classic FM) was 731 (CLASSFM) with score of 0.7
May 08, 2019 20:44:58.065 [0x7fc79ebf5700] DEBUG - EPG: Best match for device channel 734 (BBC Essex) was 708 (BBCR4EX) with score of 0.6
May 08, 2019 20:44:58.067 [0x7fc7b27ff700] DEBUG - Completed: [192.168.10.61:61817] 200 GET /livetv/epg/channelmap?device=device%3A%2F%2Ftv.plex.grabbers.hdhomerun%2F12417586&lineup=lineup%3A%2F%2Ftv.plex.providers.epg.onconnect%2FGBR-OTAIG8%23Local%2520Over%2520the%2520Air%2520Broadcast (6 live) GZIP 125ms 1232 bytes (pipelined: 24)
May 08, 2019 20:45:00.288 [0x7fc7b1ffe700] DEBUG - Auth: authenticated user 1 as fred
May 08, 2019 20:45:00.288 [0x7fc7ac7ff700] DEBUG - Request: [192.168.10.61:61817 (Subnet)] PUT /media/grabbers/devices/5?enabled=1 (6 live) GZIP Signed-in Token (fred)
May 08, 2019 20:45:00.348 [0x7fc7b1ffe700] DEBUG - Completed: [192.168.10.61:61817] 200 PUT /media/grabbers/devices/5?enabled=1 (6 live) GZIP 59ms 490 bytes (pipelined: 25)
May 08, 2019 20:45:00.429 [0x7fc7b1ffe700] ERROR - Had trouble breaking X-Ple
May 08, 2019 20:45:00.429 [0x7fc7b1ffe700] ERROR - ERROR: Parsing request failed.
May 08, 2019 20:45:00.429 [0x7fc7b1ffe700] DEBUG - Request: [192.168.10.61:61817 (WAN)] PUT /media/grabbers/devices/5/channelmap?channelsEnabled=1%2C2%2C3%2C4%2C5%2C6%2C8%2C9%2C10%2C11%2C12%2C13%2C14%2C15%2C16%2C17%2C18%2C19%2C20%2C21%2C23%2C24%2C25%2C26%2C27%2C28%2C29%2C30%2C31%2C32%2C33%2C34%2C35%2C36%2C37%2C38%2C39%2C40%2C41%2C42%2C43%2C44%2C45%2C46%2C47%2C48%2C49%2C50%2C54%2C55%2C59%2C60%2C61%2C62%2C63%2C65%2C66%2C70%2C71%2C72%2C73%2C76%2C79%2C80%2C81%2C86%2C87%2C100%2C101%2C102%2C103%2C104%2C105%2C201%2C202%2C203%2C204%2C206%2C207%2C208%2C231%2C232%2C233%2C250%2C252%2C253%2C261%2C263%2C270%2C672%2C673%2C674%2C700%2C701%2C702%2C703%2C704%2C705%2C706%2C707%2C708%2C709%2C710%2C711%2C712%2C713%2C715%2C717%2C718%2C719%2C720%2C721%2C722%2C723%2C724%2C725%2C727%2C728%2C731%2C732%2C734&channelMapping%5B1%5D=1&channelMapping%5B2%5D=2&channelMapping%5B3%5D=3&channelMapping%5B4%5D=4&channelMapping%5B5%5D=5&channelMapping%5B6%5D=6&channelMapping%5B8%5D=8&channelMapping%5B9%5D=9&channelMapping%5B10%5D=10&channelMapping%5B11%5D=11&channelMapping%5B12%5D=12&channelMapping%5B13%5D=13&channelMapping%5B14%5D=14&channelMapping%5B15%5D=15&channelMapping%5B16%5D=16&channelMapping%5B17%5D=17&channelMapping%5B18%5D=18&channelMapping%5B19%5D=19&channelMapping%5B20%5D=20&channelMapping%5B21%5D=21&channelMapping%5B23%5D=23&channelMapping%5B24%5D=24&channelMapping%5B25%5D=25&channelMapping%5B26%5D=26&channelMapping%5B27%5D=27&channelMapping%5B28%5D=28&channelMapping%5B29%5D=29&channelMapping%5B30%5D=30&channelMapping%5B31%5D=31&channelMapping%5B32%5D=32&channelMapping%5B33%5D=33&channelMapping%5B34%5D=34&channelMapping%5B35%5D=35&channelMapping%5B36%5D=36&channelMapping%5B37%5D=37&channelMapping%5B38%5D=38&channelMapping%5B39%5D=39&channelMapping%5B40%5D=40&channelMapping%5B41%5D=41&channelMapping%5B42%5D=42&channelMapping%5B43%5D=43&channelMapping%5B44%5D=44&channelMapping%5B45%5D=45&channelMapping%5B46%5D=46&channelMapping%5B47%5D=47&channelMapping%5B48%5D=48&channelMapping%5B49%5D=49&channelMapping%5B50%5D=50&channelMapping%5B54%5D=54&channelMapping%5B55%5D=55&channelMapping%5B59%5D=59&channelMapping%5B60%5D=60&channelMapping%5B61%5D=61&channelMapping%5B62%5D=62&channelMapping%5B63%5D=63&channelMapping%5B65%5D=65&channelMapping%5B66%5D=66&channelMapping%5B70%5D=70&channelMapping%5B71%5D=71&channelMapping%5B72%5D=72&channelMapping%5B73%5D=73&channelMapping%5B76%5D=76&channelMapping%5B79%5D=79&channelMapping%5B80%5D=80&channelMapping%5B81%5D=81&channelMapping%5B86%5D=86&channelMapping%5B87%5D=87&channelMapping%5B100%5D=100&channelMapping%5B101%5D=101&channelMapping%5B102%5D=102&channelMapping%5B103%5D=103&channelMapping%5B104%5D=104&channelMapping%5B105%5D=105&channelMapping%5B201%5D=201&channelMapping%5B202%5D=202&channelMapping%5B203%5D=203&channelMapping%5B204%5D=204&channelMapping%5B206%5D=206&channelMapping%5B207%5D=207&channelMapping%5B208%5D=208&channelMapping%5B231%5D=231&channelMapping%5B232%5D=232&channelMapping%5B233%5D=233&channelMapping%5B250%5D=250&channelMapping%5B252%5D=252&channelMapping%5B253%5D=253&channelMapping%5B261%5D=261&channelMapping%5B263%5D=263&channelMapping%5B270%5D=270&channelMapping%5B672%5D=672&channelMapping%5B673%5D=673&channelMapping%5B674%5D=674&channelMapping%5B700%5D=700&channelMapping%5B701%5D=701&channelMapping%5B702%5D=702&channelMapping%5B703%5D=703&channelMapping%5B704%5D=704&channelMapping%5B705%5D=705&channelMapping%5B706%5D=706&channelMapping%5B707%5D=707&channelMapping%5B708%5D=708&channelMapping%5B709%5D=709&channelMapping%5B710%5D=710&channelMapping%5B711%5D=711&channelMapping%5B712%5D=712&channelMapping%5B713%5D=713&channelMapping%5B715%5D=715&channelMapping%5B717%5D=717&channelMapping%5B718%5D=718&channelMapping%5B719%5D=719&channelMapping%5B720%5D=720&channelMapping%5B721%5D=721&channelMapping%5B722%5D=722&channelMapping%5B723%5D=723&channelMapping%5B724%5D=724&channelMapping%5B725%5D=725&channelMapping%5B727%5D=727&channelMapping%5B728%5D=728&channelMapping%5B731%5D=731&channelMapping%5B732%5D=732&channelMapping%5B734%5D=734&X-Plex-Product=Plex%20Web&X-Plex-Version=3.77.4&X-Plex-Client-Identifier=6zs3fyp8rx61gudi7m07p2jp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=74.0&X-Ple (6 live) GZIP Signed-in
May 08, 2019 20:45:00.429 [0x7fc7b1ffe700] ERROR - Error parsing HTTP request: Ple HTTP/1.1
Host: myserver:32400
Connection: keep-alive
Content-Length: 0
Accept: text/plain, */*; q=0.01
Origin: http://myserver:32400
X-Requested-With: XMLHttpRequest
Accept-Language: en-GB
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.131 Safari/537.36
Referer: http://myserver:32400/web/index.html
Accept-Encoding: gzip, deflate

May 08, 2019 20:45:00.430 [0x7fc7b1ffe700] DEBUG - Completed: [192.168.10.61:61817] 400 PUT /media/grabbers/devices/5/channelmap?channelsEnabled=1%2C2%2C3%2C4%2C5%2C6%2C8%2C9%2C10%2C11%2C12%2C13%2C14%2C15%2C16%2C17%2C18%2C19%2C20%2C21%2C23%2C24%2C25%2C26%2C27%2C28%2C29%2C30%2C31%2C32%2C33%2C34%2C35%2C36%2C37%2C38%2C39%2C40%2C41%2C42%2C43%2C44%2C45%2C46%2C47%2C48%2C49%2C50%2C54%2C55%2C59%2C60%2C61%2C62%2C63%2C65%2C66%2C70%2C71%2C72%2C73%2C76%2C79%2C80%2C81%2C86%2C87%2C100%2C101%2C102%2C103%2C104%2C105%2C201%2C202%2C203%2C204%2C206%2C207%2C208%2C231%2C232%2C233%2C250%2C252%2C253%2C261%2C263%2C270%2C672%2C673%2C674%2C700%2C701%2C702%2C703%2C704%2C705%2C706%2C707%2C708%2C709%2C710%2C711%2C712%2C713%2C715%2C717%2C718%2C719%2C720%2C721%2C722%2C723%2C724%2C725%2C727%2C728%2C731%2C732%2C734&channelMapping%5B1%5D=1&channelMapping%5B2%5D=2&channelMapping%5B3%5D=3&channelMapping%5B4%5D=4&channelMapping%5B5%5D=5&channelMapping%5B6%5D=6&channelMapping%5B8%5D=8&channelMapping%5B9%5D=9&channelMapping%5B10%5D=10&channelMapping%5B11%5D=11&channelMapping%5B12%5D=12&channelMapping%5B13%5D=13&channelMapping%5B14%5D=14&channelMapping%5B15%5D=15&channelMapping%5B16%5D=16&channelMapping%5B17%5D=17&channelMapping%5B18%5D=18&channelMapping%5B19%5D=19&channelMapping%5B20%5D=20&channelMapping%5B21%5D=21&channelMapping%5B23%5D=23&channelMapping%5B24%5D=24&channelMapping%5B25%5D=25&channelMapping%5B26%5D=26&channelMapping%5B27%5D=27&channelMapping%5B28%5D=28&channelMapping%5B29%5D=29&channelMapping%5B30%5D=30&channelMapping%5B31%5D=31&channelMapping%5B32%5D=32&channelMapping%5B33%5D=33&channelMapping%5B34%5D=34&channelMapping%5B35%5D=35&channelMapping%5B36%5D=36&channelMapping%5B37%5D=37&channelMapping%5B38%5D=38&channelMapping%5B39%5D=39&channelMapping%5B40%5D=40&channelMapping%5B41%5D=41&channelMapping%5B42%5D=42&channelMapping%5B43%5D=43&channelMapping%5B44%5D=44&channelMapping%5B45%5D=45&channelMapping%5B46%5D=46&channelMapping%5B47%5D=47&channelMapping%5B48%5D=48&channelMapping%5B49%5D=49&channelMapping%5B50%5D=50&channelMapping%5B54%5D=54&channelMapping%5B55%5D=55&channelMapping%5B59%5D=59&channelMapping%5B60%5D=60&channelMapping%5B61%5D=61&channelMapping%5B62%5D=62&channelMapping%5B63%5D=63&channelMapping%5B65%5D=65&channelMapping%5B66%5D=66&channelMapping%5B70%5D=70&channelMapping%5B71%5D=71&channelMapping%5B72%5D=72&channelMapping%5B73%5D=73&channelMapping%5B76%5D=76&channelMapping%5B79%5D=79&channelMapping%5B80%5D=80&channelMapping%5B81%5D=81&channelMapping%5B86%5D=86&channelMapping%5B87%5D=87&channelMapping%5B100%5D=100&channelMapping%5B101%5D=101&channelMapping%5B102%5D=102&channelMapping%5B103%5D=103&channelMapping%5B104%5D=104&channelMapping%5B105%5D=105&channelMapping%5B201%5D=201&channelMapping%5B202%5D=202&channelMapping%5B203%5D=203&channelMapping%5B204%5D=204&channelMapping%5B206%5D=206&channelMapping%5B207%5D=207&channelMapping%5B208%5D=208&channelMapping%5B231%5D=231&channelMapping%5B232%5D=232&channelMapping%5B233%5D=233&channelMapping%5B250%5D=250&channelMapping%5B252%5D=252&channelMapping%5B253%5D=253&channelMapping%5B261%5D=261&channelMapping%5B263%5D=263&channelMapping%5B270%5D=270&channelMapping%5B672%5D=672&channelMapping%5B673%5D=673&channelMapping%5B674%5D=674&channelMapping%5B700%5D=700&channelMapping%5B701%5D=701&channelMapping%5B702%5D=702&channelMapping%5B703%5D=703&channelMapping%5B704%5D=704&channelMapping%5B705%5D=705&channelMapping%5B706%5D=706&channelMapping%5B707%5D=707&channelMapping%5B708%5D=708&channelMapping%5B709%5D=709&channelMapping%5B710%5D=710&channelMapping%5B711%5D=711&channelMapping%5B712%5D=712&channelMapping%5B713%5D=713&channelMapping%5B715%5D=715&channelMapping%5B717%5D=717&channelMapping%5B718%5D=718&channelMapping%5B719%5D=719&channelMapping%5B720%5D=720&channelMapping%5B721%5D=721&channelMapping%5B722%5D=722&channelMapping%5B723%5D=723&channelMapping%5B724%5D=724&channelMapping%5B725%5D=725&channelMapping%5B727%5D=727&channelMapping%5B728%5D=728&channelMapping%5B731%5D=731&channelMapping%5B732%5D=732&channelMapping%5B734%5D=734&X-Plex-Product=Plex%20Web&X-Plex-Version=3.77.4&X-Plex-Client-Identifier=6zs3fyp8rx61gudi7m****jp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=74.0&X-Ple (6 live) GZIP 0ms 409 bytes (pipelined: 26)
May 08, 2019 20:45:07.380 [0x7fc7b1ffe700] DEBUG - WebSocket: client initiated close
May 08, 2019 20:45:07.380 [0x7fc7b27ff700] DEBUG - NotificationStream: Removing because of close
May 08, 2019 20:45:07.380 [0x7fc7b1ffe700] DEBUG - handleStreamRead code 2: End of file
May 08, 2019 20:45:07.485 [0x7fc7b27ff700] DEBUG - Request: [192.168.10.61:61817 (Subnet)] GET /media/providers (5 live) GZIP Signed-in
May 08, 2019 20:45:07.486 [0x7fc7b27ff700] DEBUG - Completed: [192.168.10.61:61817] 401 GET /media/providers (5 live) GZIP 0ms 338 bytes (pipelined: 27)
May 08, 2019 20:45:07.489 [0x7fc7b1ffe700] DEBUG - Request: [192.168.10.61:61873 (Subnet)] GET / (5 live) GZIP Signed-in
May 08, 2019 20:45:07.490 [0x7fc7b1ffe700] DEBUG - Completed: [192.168.10.61:61873] 401 GET / (5 live) GZIP 0ms 416 bytes (pipelined: 7)
May 08, 2019 20:45:07.526 [0x7fc7a13fa700] DEBUG - Request: [192.168.10.61:61873 (Subnet)] GET /identity (5 live) GZIP Signed-in
May 08, 2019 20:45:07.526 [0x7fc7b27ff700] DEBUG - Completed: [192.168.10.61:61873] 200 GET /identity (5 live) GZIP 0ms 471 bytes (pipelined: 8)

[I’ve changed the user id, server name and ****'d part of the client key for privacy]

Ok, an update… I tried again, but this time I re-scanned the channel line-up. Still couldn’t save the DVR.
I tried de-selecting all but one TV channel and it saved the one-channel DVR. Went back, added back about half of the rest, total of 71 channels now; it saved. Added a few more, now 85 including some radio stations; saved ok again.

So there seems to be a problem with either one specific channel, or with the total number of channels included.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.