I am a relatively new user for plex TV/DVR. After about a month of working correctly DVR will no longer make recordings reliably or tune live TV. I am using a WinTV Quad HD Tuner and receive the “Cannot Tune the Channel” error. I am on Plex Media Server version 1.14.1.5488
Plex Media Server v1.14.1.5488-cc260c476 - Microsoft PC x64 - build: windows-i386 english - GMT -06:00
Feb 26, 2019 09:09:16.251 [7020] INFO - Windows version: 10.0 (Build 17763), language en-US
Feb 26, 2019 09:09:16.251 [7020] INFO - 8 3392 MHz processor(s): Architecture=0, Level=6, Revision=14857 Processor Identifier=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
Relevant Portion of Logs where Tuner will not work:
Feb 27, 2019 10:49:33.971 [12924] DEBUG - Activity: registered new activity 8e473d7e-46db-4aed-a5d7-abdd378c7386 - Processing subscriptions
Feb 27, 2019 10:49:33.971 [12924] DEBUG - DVR:Subscription: Scheduling subscriptions.
Feb 27, 2019 10:49:33.974 [12924] DEBUG - DVR:Subscription: Initialized 1 schedulers.
Feb 27, 2019 10:49:33.974 [12924] DEBUG - DVR:Subscription: Starting with 1 grabs, scheduled 0 active ones preemptively.
Feb 27, 2019 10:49:33.975 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.977 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.983 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.983 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.987 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.987 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.991 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.991 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.999 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:33.999 [12924] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.001 [12924] DEBUG - DVR:Subscription: Failed to resolve subscription for episode ‘grandparentGuid: com.gracenote.onconnect://show/183890 grandparentThumb: https://image.tmdb.org/t/p/w154/pCSb6uZwlCCrM3hBgqohbwSF9t1.jpg grandparentTitle: Saturday Night Live grandparentYear: 1975 guid: com.gracenote.onconnect://episode/EP000037101138 index: 13 originallyAvailableAt: 2019-02-16 parentIndex: 44 title: Don Cheadle; Gary Clark Jr. type: 4 year: 2019’ to library item
Feb 27, 2019 10:49:34.002 [12924] DEBUG - DVR:NewSchedule: Partitioning, step one, let’s compute an absolute ordering.
Feb 27, 2019 10:49:34.002 [12924] DEBUG - DVR:NewSchedule: Between 2019-02-27 05:58:24 and 2019-02-27 06:03:24 on channel 5.1: ‘Live TV - Session’
Feb 27, 2019 10:49:34.002 [12924] DEBUG - DVR:NewSchedule: Between 2019-02-27 10:49:33 and 2019-02-27 10:54:33 on channel 4.3: ‘Live TV - Session’
Feb 27, 2019 10:49:34.002 [12924] DEBUG - DVR:NewSchedule: Initial partitioning completed with 2 partitions.
Feb 27, 2019 10:49:34.003 [12924] DEBUG - DVR:NewSchedule: Partitioning completed with 2 partitions.
Feb 27, 2019 10:49:34.003 [12924] DEBUG - DVR:NewSchedule: PARTITION of size 1.
Feb 27, 2019 10:49:34.003 [12924] DEBUG - DVR:NewSchedule: Between 2019-02-27 05:58:24 and 2019-02-27 06:03:24 on channel 5.1: ‘Live TV - Session’
Feb 27, 2019 10:49:34.003 [12924] DEBUG - DVR:NewSchedule: PARTITION of size 1.
Feb 27, 2019 10:49:34.003 [12924] DEBUG - DVR:NewSchedule: Between 2019-02-27 10:49:33 and 2019-02-27 10:54:33 on channel 4.3: ‘Live TV - Session’
Feb 27, 2019 10:49:34.003 [12924] DEBUG - DVR:NewSchedule: Airing was in the past, ignoring.
Feb 27, 2019 10:49:34.004 [12924] DEBUG - DVR:NewSchedule: After processing the partition, we have 1 alternate realities.
Feb 27, 2019 10:49:34.004 [12924] DEBUG - DVR:NewSchedule: After processing the partition, we have 2 alternate realities.
Feb 27, 2019 10:49:34.004 [12924] DEBUG - DVR:NewSchedule: We computed 2 alternative realities in 0 ms.
Feb 27, 2019 10:49:34.004 [12924] DEBUG - DVR:NewSchedule: The winning schedule had score: 10 and 1 conflicts.
Feb 27, 2019 10:49:34.004 [12924] DEBUG - DVR:NewSchedule: device -1 tuner -1 airing -1 between 2019-02-27 05:58:24 and 2019-02-27 06:03:24 on channel : ‘Live TV - Session’
Feb 27, 2019 10:49:34.004 [12924] DEBUG - DVR:NewSchedule: device 0 tuner 1 airing 0 between 2019-02-27 10:49:33 and 2019-02-27 10:54:33 on channel 4.3: ‘Live TV - Session’
Feb 27, 2019 10:49:34.004 [12924] DEBUG - DVR:Grabber: Operation for ‘Live TV - Session’ on channel 5.1 completed with status error (Cannot record airing in the past)
Feb 27, 2019 10:49:34.005 [12924] DEBUG - DVR:Grabber: Cleaning up rolling grab for channel 5.1.
Feb 27, 2019 10:49:34.005 [12924] WARN - DVR:Schedule: Couldn’t schedule recording (error: Cannot record airing in the past).
Feb 27, 2019 10:49:34.005 [12924] DEBUG - DVR:Grabber: Starting grab immediately for ‘Live TV - Session’ on channel 4.3 and we’re 1 seconds in already.
Feb 27, 2019 10:49:34.005 [8952] ERROR - DVR:Subscription: Rolling media grab failed to start.
Feb 27, 2019 10:49:34.005 [12924] DEBUG - DVR:Subscription: Scheduled all subscriptions in 34 ms.
Feb 27, 2019 10:49:34.005 [8952] DEBUG - DVR:Subscription: Cancelling grab for subscription 100: ‘Live TV - Session’ on channel 5.1
Feb 27, 2019 10:49:34.006 [8952] DEBUG - DVR:Grabber: Cancelling operation for ‘Live TV - Session’ on channel 5.1 with status cancelled.
Feb 27, 2019 10:49:34.006 [12924] DEBUG - Activity: Ended activity 8e473d7e-46db-4aed-a5d7-abdd378c7386.
Feb 27, 2019 10:49:34.006 [8952] DEBUG - DVR:Grabber: Operation was scheduled, removing timer.
Feb 27, 2019 10:49:34.006 [12924] DEBUG - DVR:Subscription: There are 2 active grabs at the end.
Feb 27, 2019 10:49:34.007 [12924] DEBUG - DVR:Subscription: Waiting for media grab to start.
Feb 27, 2019 10:49:34.035 [8952] DEBUG - Activity: registered new activity eda8c742-206e-4dfc-865b-a8e6ad73a769 - Processing subscriptions
Feb 27, 2019 10:49:34.035 [8952] DEBUG - DVR:Subscription: Scheduling subscriptions.
Feb 27, 2019 10:49:34.040 [8952] DEBUG - DVR:Subscription: Initialized 1 schedulers.
Feb 27, 2019 10:49:34.040 [8952] DEBUG - DVR:Subscription: Starting with 2 grabs, scheduled 0 active ones preemptively.
Feb 27, 2019 10:49:34.042 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.046 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.053 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.053 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.057 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.057 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.061 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.061 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.068 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.068 [8952] ERROR - DVR:Subscription: There was no scheduler for the DVR.
Feb 27, 2019 10:49:34.069 [8952] DEBUG - DVR:Subscription: Failed to resolve subscription for episode ‘grandparentGuid: com.gracenote.onconnect://show/183890 grandparentThumb: https://image.tmdb.org/t/p/w154/pCSb6uZwlCCrM3hBgqohbwSF9t1.jpg grandparentTitle: Saturday Night Live grandparentYear: 1975 guid: com.gracenote.onconnect://episode/EP000037101138 index: 13 originallyAvailableAt: 2019-02-16 parentIndex: 44 title: Don Cheadle; Gary Clark Jr. type: 4 year: 2019’ to library item
Feb 27, 2019 10:49:34.069 [8952] DEBUG - DVR:NewSchedule: Partitioning, step one, let’s compute an absolute ordering.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: Between 2019-02-27 10:49:33 and 2019-02-27 10:54:33 on channel 4.3: ‘Live TV - Session’
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: Initial partitioning completed with 1 partitions.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: Partitioning completed with 1 partitions.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: PARTITION of size 1.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: Between 2019-02-27 10:49:33 and 2019-02-27 10:54:33 on channel 4.3: ‘Live TV - Session’
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: After processing the partition, we have 2 alternate realities.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: We computed 2 alternative realities in 0 ms.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: The winning schedule had score: 10 and 0 conflicts.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:NewSchedule: device 0 tuner 1 airing 0 between 2019-02-27 10:49:33 and 2019-02-27 10:54:33 on channel 4.3: ‘Live TV - Session’
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:Grabber: Scheduling ‘Live TV - Session’ for timed grab at 2019-02-27 10:49:33 (in -1 seconds)
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:Subscription: Scheduled all subscriptions in 34 ms.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - Activity: Ended activity eda8c742-206e-4dfc-865b-a8e6ad73a769.
Feb 27, 2019 10:49:34.070 [8952] DEBUG - DVR:Subscription: There are 1 active grabs at the end.
Feb 27, 2019 10:49:34.071 [10368] DEBUG - Completed after connection close: [192.168.1.166:47006] 200 POST /livetv/dvrs/6/channels/5.1/tune (13 live) TLS GZIP 17469772ms 0 bytes (pipelined: 4)