Could not tune channel. Please check your tuner or antenna

Plex Media Server Desktops & Laptops
,
1

Server Version#: 4.66.1
Player Version#:

1.25.2.5319-c43dc0277
Plex Media Server
PC
Windows 10.0 (Build 19043)

I thought I had it all working. Except I then discovered that I was not seeing all of the shows/films set to record on the DVR Schedule.

Plex Media Server.txt (4.4 MB)

So I think that was the reason some were failing to record with the above message.
I then deleted the DVR (Its a USB WinTV-soloHD) and re added.
On setting up the channels, I spotted that there are now 2 lines for e.g.:
1 BBC One E Midlands. One is selected, the other is grey and not selected or matched.

I left it as it was. I suspect some data is still left in the system?

Now nothing works. I cannot watch or record anything. I did get a film to restart (I thought)

When I search for “ERROR” in the Server log, I get 479 mentions…

Can anyone point me in the right direction please?
I know the TV works, as when I fire up the WinTV 10 player it plays.

2

OK, got a bit further. T help anyone to help me :slight_smile:

Here are the logs after a restart.
Plex Media Server.log (1.1 MB)

I am not sure what I am reading, but there is a suggestion that there is zero signal for the channell:

Dec 30, 2021 15:02:35.100 [6020] DEBUG - [Grabber/5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150-v3f4hgjvun3zuqmdyletghna] Grabber: Signal information for tune on channel 5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150: strength: 0, quality: 0

and a few lines later:

Dec 30, 2021 15:02:44.449 [9508] DEBUG - [Grabber/5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150-v3f4hgjvun3zuqmdyletghna] Activity: updated activity 3f7b87fd-bd2f-4481-9798-b678857d57a9 - completed 7.0% - Recording
Dec 30, 2021 15:02:44.450 [2144] DEBUG - [Grabber/5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150-v3f4hgjvun3zuqmdyletghna] Activity: updated activity 38e3ac56-b9a6-4ec9-8c7c-b5b5d200135c - completed 7.0% - Refreshing Sub
Dec 30, 2021 15:02:47.129 [11316] DEBUG - [Grabber/5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150-v3f4hgjvun3zuqmdyletghna] TranscodeSession: timed out waiting to find duration for live session
Dec 30, 2021 15:02:47.129 [11316] ERROR - [Grabber/5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150-v3f4hgjvun3zuqmdyletghna] Failed to start session.
Dec 30, 2021 15:02:47.129 [11316] DEBUG - [Grabber/5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150-v3f4hgjvun3zuqmdyletghna] Streaming Resource: Terminated session 0B53E550:65a04b16-6cd1-46b0-a047-a1a3e31f03b3 with reason Recording failed. Please check your tuner or antenna.
Dec 30, 2021 15:02:47.129 [11316] ERROR - [Grabber/5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150-v3f4hgjvun3zuqmdyletghna] Recorder: Unable to create transcode session or session failed to start.
Dec 30, 2021 15:02:47.129 [11316] DEBUG - [Grabber/5fc76db29df53e002dbab94a-5fc705f4dd53a6002d8f9150-v3f4hgjvun3zuqmdyletghna] Killing job.

But deleting the tuner and reinstalling does not help… :frowning:

3

managed to get this a bit further. I took advice from this thread:

deleted the epg data, and reinstalled the DVR, with multiple stops and restarts of the plex sever along the way.
It initially I was excited it would work, as the signal for the stations found were 5 now and previously were 4. The duplicate channel listings has gone, there is only 1 number 1, if that makes sense.

However on trying to play the first channel, BBC 1 it just hung. The initial background image came up, but nothing else. On selecting different channels it seems to warm up, but still lots of spinning circles and hanging.

We will see how the recording goes.

4

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