Unable to tune channel

Plex Media Server Desktops & Laptops
1

Server Version: 1.17.0.1709 Running on Ubuntu 18.04
Player Version#: 3.104.2

Since upgrading to server version 1.17.0.1709 I am unable to watch live tv. All I get is “Unable to tune channel …” I have removed and re-added the DVR several times with no effect. The tuner does work if I roll back to version 1.16.6.1592… I also installed Emby to give it a shot as well which also works. The only indication that I get in the logs is:

Sep 22, 2019 14:23:05.029 [0x7fc678ff9700] ERROR - [Transcoder] http://10.10.10.254:34400/stream/9b2e33f838261b3f98265866bf4c4afe: Server returned 404 Not Found

If a copy the link from the log file and go enter it in a web browser it loads and starts downloading the .ts file.

2

Guess no one else is seeing this behavior. I’ve just downgraded back to the 1.16 series and all is well, for some reason the 1.17 release doesn’t like my setup I guess.

3

There are multiple threads reporting the same issue. Crickets from Plex staff…

4

Thanks! I had looked around and found references to older versions, guess I overlooked the new ones. At least I know I’m not alone. I noticed in the changelog that there was a ‘fix’ for url’s with spaces which mine don’t contain. Wonder if they broke something when they implemented that ‘fix’.

5

I just downgraded to 1.16.6.1592 and up to now, things seem better.

I will report back if I see the issue again.

6

Downgrade didn’t do much. It is still inconsistent and fails regularly.

7

Same issue here. Brand new setup with the HDHomeRun Extend using “Highest Quality” setting as recommended in the Plex guide.
Just upgraded to 1.17.0.1709 and lost all Live TV & DVR streaming.

8

Have any of you guys tried 1841 yet by chance? If not I may attempt to install it tomorrow and see if the issues persist on my end.

9

I downgraded to 1.16.6.1592. All is working now.

10

Just to let everyone know, I just installed the latest beta (1.18.0.1846-f62172e99) and it’s working as expected now. I didn’t see anything about it in the changelog, but they’ve fixed something to make the tuner work.

1 Like
11

I just updated and my issues persist.

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