Unable to use Hardware acceleration, plex-server crashes

Server Version#: 1.23.2.4656
Player Version#: WEB?

plexlogs.zip (51.4 KB)
I have an AMD Processor with NVIDIA GPU. Hardware acceleration was working prior an server update.

When i try to play a video with Hardware acceleration turned on, plex media server becomes unresponsive and i cannot browse any files or play any videos. When I turn off hardware acceleration, it works fine.

FYI there is also no data found in Crash Dump folder.

@immortalblade

Which Nvidia drivers are installed?

I ask because I’ve seen “server update” also included “Nvidia drivers update” which was the problem.

This was the issue. Fixing my nvidia drivers resolved this issue. Thanks for your help.

Im having similar issues, 460.xx latest stable Nvidia drivers.
ubuntu 20
Plex Version 4.57.4

System just hangs…zero errors in linux logs.

Attach logs ZIP please. Not all failures are obvious.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.