Server Version#: 1.32.0.6973
Player Version#: 5.59.3
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Near the end of an episode (various shows), right before the ‘skip credits’ option pops up, the player will sort of crash with the error ‘ Unexpected Playback error. An unexpected playback problem occurred.’ and stop responding.
I have a video of it happening (linked below). Server logs (with client logging to server enabled) attached.
Plex Media Server Logs_2023-04-28_22-59-26.zip (6.5 MB)
Console logs on the TV say this:
03/05/2023 22:55:15:239 (uneaqs:eyo3oj4barqtcajypghwh8cb] INFO [AVPlay[1] (PLAYING)] Buffering Complete
03/05/2023 22:55:15:256 (uneaqs:eyo3oj4barqtcajypghwh8cb] INFO (PlaybackSessionController] playback state changed to: playing
03/05/2023 22:55:15:269 [uneaqs:eyo3o)4barqtcajypghwh&cb] ERROR [AVPlay[1] (PLAYING)] onAVPlay Error: PLAYER_ERROR_CONNECTION_FAILED
03/05/2023 22:55:15:289 uneaqs:eyo3oj4barqtcajypghwh8cb] INFO [PlaybackSessionController] playback state changed to: stopped
03/05/2023 22:55:15:386 [uneaqs:eyo3oj4barqtcajypghwh8cb] ERROR Playback error occurred. Reason: BufferingTimeout, Player took too long buffering, stopping playback
03/05/2023 22:55:15:410 (uneaqs:eyo3o]4barqtcajypghwh8cb] WARN (PlaybackSessionController] could not retry, reporting error
03/05/2023 22:55:15:432 [uneaqs:eyo3oj4barqtcajypghwh8cb] INFO Opening modal: ActionsModal
03/05/2023 22:55:15:472 (uneaqs:eyo3oj4barqtcajypghwh8cb] INFO Opened modal: ActionsModal
03/05/2023 22:55: 15:974 (uneags:eyo304barqtcajypohwh8cb) INFO [AVPlayf11 (PLAYING) Playback completed.
Starting my own thread after commenting in a similar one for the same issue: Unexpected Playback error at end of movies/episodes - #8 by uneaqs