I’ve just finished reorganising my TV programmes into a format that allows the Plex server on my Synology Diskstation to organise them into seasons. This seems to have worked better than I had expected, but I’ve noticed that there are a couple of items on the index page that are not on my NAS (see screenshot). As I’m a noob with respect to Plex, can anyone tell me why these items are showing and whether I could stop them appearing if I wanted to?
If those items aren’t actually in your library, it’s most likely some naming problem that made Plex mismatch some of your files to those shows.
If you want to figure out which files are in each of them, open each show so you can see the seasons. Click on the pencil in the bottom left of the season poster and go to the Information tab of that view. This will display a list of all files associated with that season.
You can certainly also do that on the episode level…
As for fixing this…
Can you share how you organized and named the episodes in your library (folder structure from within the folder linked to your Plex library and episode file names).
I’ve decided to keep things simple for the time being, so I have allocated all my TV shows to the Other Videos category and set them to view by folders. The other files, such as home movies I have can be set to Other Videos as well, but viewed by title as there aren’t any subfolders to worry about.
I hope you’ll enjoy Plex anyway… once you’ve familiarized yourself with the basics and prerequisites it’ll be very straight forward… and it’ll give you a much better user experience! 
Thanks guys and I’ll certainly give Filebot a try, but I need to have a break from this for a few days.
Hello again.
I’ve made a start on using Filebot. Can you tell me why some entries are highlighted in pink and what I need to do, if anything? Thanks.
That only means that a pink file was the best guess FileBot could make - pink is an indicator to check to make sure that’s correct - and it usually is, BUT - your naming is so bad you should just check to be sure…
OK, thanks. I’ve just started a batch process to convert the files to mp4. Many of my video files are mpg, so are those OK?
I have a - whole bunch - of MKV files and - a few - MP4s.
The MKV files play on everything I have.
IMO, you’d need to have a fairly old and deprecated player not to be able to handle an MKV file.
Your problem is your file names and structures.
That doesn’t have anything to do with the container the streams are in.
IN FACT, if you’re not careful, you could blow most of your library when Plex can read the bogus Title Fields in an MP4 (very likely the exact name you’re changing with FileBot), and prefer them over your great, new file names - that Plex can’t read now in MKV files.
Seems like a waste of time to me, but… whadooIknow?
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