Unknown Error when Logging in -> Error Parsing JSON from post request?

Plex Labs
1

Hello all, just today, after updating to 3.9.0, I’ve been unable to log into plexamp and recieving this unknown error. My relevant logs are as follows:

Jan 03, 2022 09:53:17.795 [0x00000bd8] DEBUG - Networking: Completed request 1: (POST https://plex.tv/api/v2/users/signin?login=-----&password=-----) with code -28 (have 0 bytes) in 15235 ms.
Jan 03, 2022 09:53:17.796 [Javascript] INFO - Networking: Error parsing JSON from request 1: Unexpected end of JSON input

Going to the URL where the app should be reciving JSON, there is just a blank XML with one error block in it:

<errors>
<error code="1005" message="The request method is not allowed for this endpoint" status="405"/>
</errors>

Any idea why this could be happening? I’ve unblocked plexamp from my firewall, so I don’t think the issue is on my end. All my other plex apps work fine.

2

Code -28 is a timeout. Something is blocking access to plex.tv

3

Thanks for your response Elan, I really appreciate it. Somehow, I was able to get past the error by changing my network adaptor to wi-fi as opposed to ethernet. Not sure what the issue was exactly with my network.

Anyway thanks again, I’m a huge fan of your software and use plexamp every day.

4

you’re very kind, thanks!