I am pretty new to Plex.
I have a windows 10 computer and just purchased a wd my cloud to put all of my movies on.
I’m not sure what I’ve done but I now have 2 media servers.
The original one labeled ‘my cloud’ is what was created when I installed the plex app. The new one was created in Plex probably when I was trying to figure out how to get Plex to play offline and created a dlna.
I’m fine with having both even though it’s a little confusing but my problem is only the new server library is updating. It’s found all of the movies I added to the WD my cloud. The original ‘my cloud’ server is not finding anything new. When I click to scan the activity button starts spinning in orange and stops immediately like it’s done but didn’t find anything new. I did the optimize database but after 2 seconds it was done with that too. On the newer server if I do scan library it takes around 10 minutes to finish scanning. What’s going on?
Another problem I’m having is the new server is registering other files on my computer. I have no idea why. I didn’t put any pictures or music files on my wd my cloud but they’re all being pulled into the new server from my pc onto the plex app. How do I get it to stop?
Quite a confusing situation! Let’s start with a basic question - where do you want to run your plex server? I believe your WD My Cloud NAS has the capability of running the Plex Server. Since you said you have two servers running unintentionally, I’m guessing you’ve installed Plex Server on both your Windows 10 system and your WD NAS. So first, decide where you want to run the Plex Server and uninstall it from the system you don’t want to run on.
After you’ve got PMS (Plex Media Server) running where you want, make sure your library is setup to check the right directory. Click the context menu next to the library, click “Edit” and click “Add Folders” - this should list the folders where your server is scanning. You can modify here if your library is looking in the wrong place.
Your second problem could be related to incorrectly defined folders in your library, so check that and hopefully it will resolve both issues.
Thank you for your response!
This gave me some helpful answers but also more questions.
I initially installed Plex on the WD NAS.
You’re definitely right about the newer server running on Windows 10. Which is why all my pictures started uploading. I found the setting to turn that off. But when I test deleted a couple pictures off the new server it deleted the actual files from my computer. So I’m worried about removing the new server and all my files being deleted.
When I try to go to edit the folder in the original server that’s not updating there’s no options to change or manage the folder. It just has the general and advanced tab. Which must be why it’s not adding any new files. I see that option under the new servers folders tho.
Uninstalling the PMS software should not delete any of your files. If you’re really worried, you could copy your photos to another location that Plex isn’t aware of, and then proceed with the uninstall.
It sounds like you might not have any libraries defined yet. From the home screen of the Plex web UI, what is listed under the “Libraries” section? If you don’t see anything, click the ‘+’ button to define one.
That’s a good idea! I’ll just move my photos.
When I click add library on the original ‘cloud home’ it brings up options but doesn’t specify a folder location. If I try on the new ‘hillman’ it brings up the folder location. I must have done something that turned off the ‘cloud home’ one. I attached some pics to show you.
On the image you sent of your Cloud Home server, what options are displayed if you click “Next” after selecting the library type? I’m thinking it will ask you to specify a directory - choose the folder where your media files are.
When I click next there’s no options for where to pull media from but it still lets me create the folder. Then when I try to edit the folder there’s still no option to add where media is coming from.
Should I delete this one and keep the one that’s working properly?
That’s very strange, the WD product must work a bit differently than the standard server. Maybe someone who is more familiar with running Plex from this product can chime in.
