I updated PHT to 1.3.1 (on ubuntu 14, kernel 3.17.x). Made sure PMS is newest version as of today.
Result: PHT can't play anything anymore - just hangs when i try.
I tried restarting PHT and PMS, didn't help.
Any ideas?
... thank God for /var/cache/apt, where I found a copy of 1.3.0.x, which works perfectly.
To whoever owns the 1.3.1 build, it doesn't work at all for me
Shouldn't this topic be in the linux port forum: Plex Home Theater for Linux
You can get it moved by clicking on the 'Report' button and asking the forum mods to switch to the other forum which covers the 3rd Party linux port for PHT
I saw the same exact behavior on Linux Mint (based on Ubuntu 14.04) and was able to restore using the 1.3.0 package from the apt archives. This is a serious issue as you cannot attach to your account using PIN or by manually logging in. Furthermore, the app crashes doing just about anything.
For those that have updated, navigate to /var/cache/apt/archives. Find the last version of plexhometheater which will likely be 1.3.0 and install it with sudo dpkg -i. To prevent it from being upgraded with the broken package use:
sudo apt-mark hold plexhometheater
Running Xubuntu 14.04 - same problem. Completely broken!
I saw the same exact behavior on Linux Mint (based on Ubuntu 14.04) and was able to restore using the 1.3.0 package from the apt archives. This is a serious issue as you cannot attach to your account using PIN or by manually logging in. Furthermore, the app crashes doing just about anything.
For those that have updated, navigate to /var/cache/apt/archives. Find the last version of plexhometheater which will likely be 1.3.0 and install it with sudo dpkg -i. To prevent it from being upgraded with the broken package use:
sudo apt-mark hold plexhometheater
Thank you for sharing how to fix this.
Same exact issue here. Running PlexHT 1.3.1 on Ubuntu 14.04.1, can browse the library ok, but playing any media locks up PlexHT completely - need a kill -9 to get the machine back.
I fell back to my a PlexBMC install, which actually works more responsively than PlexHT 1.3.0 ever did :(
I saw the same exact behavior on Linux Mint (based on Ubuntu 14.04) and was able to restore using the 1.3.0 package from the apt archives. This is a serious issue as you cannot attach to your account using PIN or by manually logging in. Furthermore, the app crashes doing just about anything.
For those that have updated, navigate to /var/cache/apt/archives. Find the last version of plexhometheater which will likely be 1.3.0 and install it with sudo dpkg -i. To prevent it from being upgraded with the broken package use:
sudo apt-mark hold plexhometheater
Answer
/thread
OK I have the same thing here on 2 very generic Haswell machines.
plex home theatre from ppa was running a treat on 1.3.0 and as of a couple of days ago when I went to 1.3.1 it just hangs on playing any movie
I have to go to console and kill -9
One machine is using the build in on cpu hd graphics
the other is using GTX 750Ti with nvidia drivers so quite different there.
How can I generate a log of this crash so I can help.
I've tried:-
export XBMC_HOME=/opt/plexhometheater/share/XBMC; /opt/plexhometheater/bin/plexhometheater --debug
But get no output during running or after crash.
Sorry but forgot to say in last post that I am running Kubuntu 14.04.1
3.13.0-40-generic (64bit)
Default skin in pht
So distributions so far listed in this thread
Ubuntu 14.04.1 (presumably Unity)
Linux Mint (based on Ubuntu 14.04)
Xubuntu 14.04
and my Kubuntu 14.04.1
Some of the latter comments in https://forums.plex.tv/topic/129727-130-worked-fine-131-is-unusable-%E2%80%93-ubuntu-1404/
seems also to report the same issue.
One use in this other thread "dlanor" even had the same happen in a vm running Ubuntu 14.04.
I’m having the same issue, was wondering if maybe something was wrong with my setup.
My problem is, I installed Ubuntu & PHT today on a new machine so /var/cache/apt/archives doesn’t have anything but 1.3.1.
Anybody know how I can force a downgrade to 1.3.0 which I’m assuming works correctly without this bug?
OK, now have a log to submit of my ppa installed plex home theatre Kubuntu 14.04.1 64 bit that doesn't play any movies.
Attempts to do so cause a hang with kill -9 required to regain X
PHT version ie:- 1.3.1.409-201411271345-ubuntu64~ubuntu14.04.1
Platform:- linux Kubuntu 14.04.1 64bit
Nvidia drivers on GTX750ti
Prior to the log generation I moved my pht settings aside with
mv .plexht/ .plexht-old
Started pht and activated the debug log and exited.
Then started pht again and attempted to play a film.
If anyone else is unsure of how to generate a debug log see:-
https://support.plex.tv/hc/en-us/articles/201806858-Reporting-issues-with-Plex-Home-Theater
Log doesn't seem that useful though as it just ends with the following line and little else clue wise:-
DEBUG: Loading: /opt/plexhometheater/bin/system/players/dvdplayer/avformat-53-x86_64-linux.so
Attaching head and tail of log when hang occurs:-
I'm seeing this same issue on a fresh Ubuntu 14 install.
its acting up again with version 1.3.4 - plexhometheater freezes and needs to be kill -9'd. downgraded to 1.3.2 and it works fine again. i used the method here to find cached version and installed it - there was no 1.3.3 version in my cache, so not sure if i missed that one or if there was never one..
EDIT:
here's the other thread on this - https://forums.plex.tv/topic/129727-130-worked-fine-131-is-unusable-%E2%80%93-ubuntu-1404/page-2
currently reporting that both 1.3.3 and 1.3.4 both have the freeze issue & that 1.3.2 works.
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