Server Version#: 1.30.1.6497 Player Version#: 4.96.3 Since the last update, I’ve noticed that some videos 720p with HEVC hangs if the “Use hardware-accelerated video encoding” is activated. I cannot watch videos with the browser as I used to do. The weird part, the “decoding” works with the NVI…

The quality preset is configured in the setting. But, the problem is bigger, I have a friend with Roku player and he is having the same problem. Right now, using the previous Plex Server version is working without problem, though

I’m seeing issues on my system that does not have a GPU or hardware encoding. Without transcoding, everything is fine. Files that are transcoding show up blank on my Android TV. Trying to play Live TV via Firefox gives the error: Error code: s1001 (Network) Rolling back to 6364 makes everythin…

I’m having the same issue here running plex on a container in truenas scale. My logs look identical to ones posted in this thread by Mitzsch

My Windows 10 server was also crashing but it was related to the hardware acceleration setting in transcoding. I’ve had that setting turned on for years and it’s worked great. Only with a recent update in the past week or so has it been a problem. Anytime a video was played with hardware transcode o…

I too am having issues with “some” Blu Ray rips. Doesn’t matter if I use hardware or software transcoding. Plays for a couple of minutes then just freezes. Edit to attach logs. Server version Windows 64bit 1.30.0.6486. Plex Media Server Logs_2022-12-22_13-16-39.zip (3.8 MB)

I can concur sometime in the last week an update broke hardware acceleration. As soon as someone attempts to watch media on Plex the computer that serves as the Plex server crashes and it loses video signal. Then Plex is down. I have to force reboot but happens again as soon as someone watches a vid…

Sorry for pinging you @ChuckPa on this (by now “old” post) but you seem to be the person when it comes to PMS and Nvidia GPUs. Maybe you can take a look at this issue? [image] Mitzsch: Plex Media Server Logs_2022-12-18_16-34-59.zip (1,7 MB) Dec 18, 2022 16:33:07.747 [0x7f7350f8cb38] DEBUG -…

There are problems with PMS 1.30.x and the newer SDK (12.0) Reinstall PMS 1.29.2 image and retest.

I have been on 1.30.2.xxx and rolling back to any earlier version (docker on unraid) makes the server crash during startup. Reinstalling 1.30.2 makes the server work again. Did you change anything in the database older versions have trouble with? For the time being I deactivated HW transcoding, en…

Thanks for your answer. I guess then downgrading to an earlier nvidia driver with nvenc/nvdec SDK 11.X is also an option?

Use hardware-accelerated video encoding got broken with the latest update

Plex Media Server

ChuckPa January 17, 2023, 7:36am 21

I have an update on this

1.30.2 – gives us the fixes for EAE and also AV1 hardware decode.

As has been discovered, there is something currently incompatible with the CUDA v12.0 API.

We’re still working on it.

I have confirmed:

Nvidia drivers 515.86.01 is more than enough to give you AV1 decode and work with all other existing codecs
No errors in PMS 1.30.2

Quoting myself:

HW stream decoding fails

Topic		Replies	Views
Hardware transcoding issue Plex Media Server server-linux	431	9519	January 30, 2024
Transcoding broken after latest update (only on certain files) Plex Media Server server-unraid	28	864	June 15, 2023
Transcoding Failure - CUDA_ERROR_INVALID_VALUE: invalid argument Plex Media Server server-linux	65	845	June 9, 2023
Transcoding of HEVC broken with new version Plex Media Server server-linux	62	1598	October 14, 2021
No GPU Transcoding. Frustrating Plex Media Server server-windows	17	345	May 22, 2023

Use hardware-accelerated video encoding got broken with the latest update

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