Server Version#: 1.30.1.6497 Player Version#: 4.96.3 Since the last update, I’ve noticed that some videos 720p with HEVC hangs if the “Use hardware-accelerated video encoding” is activated. I cannot watch videos with the browser as I used to do. The weird part, the “decoding” works with the NVI…

Hey @resuarez I just installed a 1660 super and am seeing the same thing. Only in plex web, certain files will not play if I select 720p. Just hangs and nothing happens. However, in other players, like android or plex media player for windows. I can select 720p and everything works normally. I h…

Yeah it is really weird. Specially if you got back to the server version. Ive found initially that un selecting the encoding option will allow to play those files. However, it makes the processor to encoding. In my case, I know that it is encoding to h264. I know that some people is having trouble…

Yes, we have the latest driver. I am reading that some people has problems with the 4k. I don’t know if it is related

welp, as they say, server logs + sample file that can reliably reproduce the issue will go further in getting it resolved. [image] Help us help you - how to provide logs to get your problems identified and hopefully resolved General Discussions [image] If you have a prob…

Plex Media Server Logs_2022-12-17_09-45-42.zip (1.9 MB) I need to create the same file. But, it is possible that you find something already in the logs. From the Plex media Server.log Dec 17, 2022 09:45:25.483 [0x145a7202db38] DEBUG - Request: [127.0.0.1:52062 (Loopback)] POST /video/:/transcod…

I see similar behavior on my system (ubuntu 22.04, .deb plexmediaserver version) with the latest beta (v1.30.1.6497-5fc2e0894). It was working perfectly fine before updating. It somehow also only affects h264 Bluray rips, those fail to use my gpu, the transcoder falls back to sw transcoding. Other h…

@resuarez are you starting the video, then selecting the quality? Or is the quality preset in settings prior to starting? I noticed this weekend if I pre-set the quality in settings for plex web, uncheck play smaller videos at original quality and home streaming use recommended, and set the remain…

The quality preset is configured in the setting. But, the problem is bigger, I have a friend with Roku player and he is having the same problem. Right now, using the previous Plex Server version is working without problem, though

Use hardware-accelerated video encoding got broken with the latest update

Plex Media Server

TeknoJunky December 16, 2022, 10:18pm 4

the minimum nvidia driver has been changed, you may need to update your drivers.

See notes @ Plex Media Server - #547 by gbooker02

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Hardware transcoding issue Plex Media Server server-linux	431	9705	January 30, 2024
Transcoding broken after latest update (only on certain files) Plex Media Server server-unraid	28	865	June 15, 2023
Transcoding Failure - CUDA_ERROR_INVALID_VALUE: invalid argument Plex Media Server server-linux	65	860	June 9, 2023
Transcoding of HEVC broken with new version Plex Media Server server-linux	62	1601	October 14, 2021
No GPU Transcoding. Frustrating Plex Media Server server-windows	17	348	May 22, 2023

Use hardware-accelerated video encoding got broken with the latest update

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