Hello
First I’m a plex pass user in South Korea.
At this time, plex’s tems of agreement was updated. and Every auto-log-in was out.
I could re-log-in with my windows sever but
I can’t log in with my smart TV
I’m having a LG OLED55C9. It worked well.
When I try to link my account in plex.tv/link
“User could not be authenticated” in red message is shown. Can I solve this problem?
1 Like
Please create a ticket here:
https://www.plex.tv/contact/?option=plex-pass-billing
Same issue.
I’m also a user from South Korea.
Please, solve this problem.
I am also using it in Korea. I used it successfully on the TV until yesterday, but today the authentication is not working, and I’m encountering the same error when trying to log in. Please advise me on how to resolve this issue!
아래 링크에서 비번 재설정하시면 바로 다시 링크 됩니다.
https://app.plex.tv/auth#?resetPassword
혹시 비번 바꾸는 페이지에서 버튼 눌러도 반응 없으면
쿠키 삭제 하고 해보세요 
3 Likes
매우 감사합니다. 알려주신 링크를 이용하여 비밀번호 변경 절차를 진행하였더니 성공적으로 로그인이 가능하였습니다. 비밀번호 변경 페이지에서 응답이 없어서 안내에 따라 쿠키를 삭제하였더니 정상적으로 처리되었습니다. 같은 문제에 겪고 있는 다른 분들도 성공하기를 바랍니다.
Thank you very much. When I followed the password change procedure using the link you gave me, I was able to successfully log in. I didn’t respond on the password change page, so I followed the instructions and deleted cookies, and it worked. I hope others facing the same issue will also be successful.
1 Like
Hi,
I was in the same case since few days…
Thank you Livetoday for bringing the problem AND the solution here!
And thank you Echany for the translation!
It works !!!
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
