One of my users suddenly disappeared from my user list.
Tried to re add him and it says that he is already a friend.
The user had a Ø in the username ( norwegian letter ).
He changed the username, but no change.
Server Version#: 1.25.7.5604
Player Version#:unknown
may have something to do with
We’re currently going through a process to ensure that all Plex accounts have a “username” set. Specifically for those who had their default username set as their email address, we’re automatically assigning a username to the account. For accounts where this occurred, we’re sending a notification email to let the user know that it happened.
Just to be super clear: Those are legitimate emails, sent from us (Plex). If you received such a notice and you’re fine with the new username chosen for you…
Yeah. That was my initial assumtion since the user had the letter Ø in the username. He might not have been migrated correctly
I think I see the user in your profile. However, he did not change his user name. The ø is still present.
Please clarify: is the user no longer present in your list of friends here: https://app.plex.tv/desktop/#!/profile
?
Ah,… Didn’t know about that link. Removed him and readded him. Hopefully this works Thanks !
system
Closed
June 16, 2022, 9:41am
6
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