"User switching is not available" on Chromecast

Plex Players Streaming Devices
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Server Version#: 1.31.0.6654
Player Version#: 9.16.1.38616

After restarting the Chromecast with Google TV, Plex doesn’t load all users and just says “User switching is not available, check your internet connection or status.plex.tv”. Client logs:

02-16 16:36:01.340  i: ------------------------------
02-16 16:36:01.341  i: Hello, Plex for Android world (debug: false)!
02-16 16:36:01.342  i: App version: 9.16.1.38616 (856255872)
02-16 16:36:01.343  i: Nano server version: 1.30.2.6495-2d703ae59
02-16 16:36:01.343  i: FFmpeg version: 2.0-583b3e4c687
02-16 16:36:01.344  i: Treble version: 2.1.0.587
02-16 16:36:01.345  i: ASS version: 0.16.0
02-16 16:36:01.346  i: Manufacturer: Google  Device: sabrina  Model: Chromecast  Product: sabrina_prod_stable  Version: 12
02-16 16:36:01.347  i: Screen size: Large Screen density: XHigh Resolution: 1920x1080 DPI: 320 Touchscreen: false  Marketplace: com.android.vending  Architecture: armeabi-v7a
02-16 16:36:09.707  w: [MetricsSender] Error posting metrics. Response error code: 400
02-16 16:36:10.013  w: [MetricsSender] Error posting metrics. Response error code: 400
02-16 16:36:12.259  i: [HttpServer] /$LAN_SUBNET.20:63431 - GET /logging
02-16 16:36:14.485  i: [UserAction] Navigate back.
02-16 16:36:14.550  i: Resuming HomeActivityTV.
02-16 16:36:39.546  w: [MetricsSender] Error posting metrics. Response error code: 400
02-16 16:36:39.816  w: [MetricsSender] Error posting metrics. Response error code: 400
02-16 16:37:09.553  w: [MetricsSender] Error posting metrics. Response error code: 400
02-16 16:37:09.830  w: [MetricsSender] Error posting metrics. Response error code: 400
02-16 16:37:39.580  w: [MetricsSender] Error posting metrics. Response error code: 400
02-16 16:37:39.846  w: [MetricsSender] Error posting metrics. Response error code: 400
02-16 16:37:52.845  i: Creating PickUserActivity.
02-16 16:37:52.846  i: [Boot] PickUserActivity took 0ms to run create behaviours.
02-16 16:37:52.875  i: Resuming PickUserActivity.
02-16 16:38:03.039  i: [PlexHome] List of home users didn't finish loading. Only adding currently signed-in account to picker.
02-16 16:38:05.627  i: [HttpServer] /$LAN_SUBNET.20:63465 - GET /logging

The only “fix” seems to be to force stop and clear cache. This is of course terrible.

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