Using a Static Public IP Address with my Synology NAS

Plex Media Server NAS & Devices
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Just purchased a DS718+ and have AT&T Fiber 1000 internet with an Additional block of static IP Addresses. Is there any reason why I cant assign one of these static public ip address’ to the NAS and still
be able to use Plex across my local network with my Apple TV and also stream from anywhere to my mobile devices? I set up the ip address and had the issue of my Plex account not being able to find my NAS. It just said searching for device…

2

The Synology is a NAS, not a router and switch.
If place it in a quasi-BZ configuration, you’ll confuse the Syno which will confuse Plex.

Before addressing that, there are some fundamentals to be addressed / checked off, primarily: First-run setup and configuration of PMS is complete?

If you haven’t performed this, PMS doesn’t know who it belongs to so it will respond to nobody and not show up.

Next, If it’s preferring the WAN address (which it usually does on a Synology), you won’t be able to perform the setup without a SSH-tunnel to your own NAS even though both are on the same LAN.

Can you provide some additional details about LAN and equipment topology including LAN addressing and subnetting?

3

Thanks for your quick response. I am using the supplied AT&T modem which is an Arris BGW-210. The Block of Static IP addresses yields me a total of 5 usable Static IP’s. I have assigned one to each of my Playstations, and assigned a third one to my NAS. I have allocated the IP Addresses through my Modem/Router to each device by MAC Address. I have also statically assigned them on the devices themself. Everything connects fine…I have internet connection and everything. I have set up PMS on the NAS via the 64bit download from the website. Manually installed. Everything is up and running on the server side. It sounds like I need to do what you implied and SSH-tunnel to my NAS so PMS can claim the server. I am somewhat of a newbie with SSH and would love so general guidance on how to accomplish this.

Also…The NAS, 2 Desktop Computers, Ubiquiti AP, and my Apple TV are all connected though an unmanaged netgear switch.

4

For all intents and purposes then, while you do have a LAN, none of the IP addresses on your LAN are RFC1918 Private LAN compliant because they’re all WAN addresses?

5

All devices in the house (computers, phones, tablets, apple tv’s) all have local ip addresses (192.xxx.x.x). I just switched the NAS to my local network and PLEX discovered the server but is unable to “Claim” it. I have no problem keeping it on the local network…Just didnt know if there were any benefits of running it off a WAN address as opposed to LAN. I will leave it on a local address if I can just get PLEX to claim the server.

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  1. 192.168.x.x is the correct address block for Private Network. Anything else is seen as WAN. (just making certain you know this)
  2. We will now reset the lockout so you can properly claim it
    2a. Stop PMS (Package Center)
    2b. Control Panel - Shared Folders - EDIT the Plex share
    2c. Permissions Tab - Give your username R/W permission and save/OK
    2d. File Station - Plex -> Library -> Application Support -> Plex Media Server
    2e. Delete Preferences.xml and (if it exists) the .pid file.
    2f. Start PMS
  3. Open PMS in your browser directly, accessing by LAN IP:32400/web
  4. You will be greeted by the sign-in and setup wizard.
  5. Follow it through normally.
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Chuck great advice. Everything is working great so far. I was able to claim the server and set up my media Libraries. Now I need to figure out how to make download and upload speeds faster when transferring files over the internet to my work computer. They are painfully slow!

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Good luck with that :slight_smile: My internet is 24/1.5 Mbps. The best I can do is stream a music file :frowning:

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