Had this issue for a couple of months now (realized the cause just now), so it’s not the latest update that broke it.
Whenever I refresh metadata for a movie (which seems to happen automatically when adding subtitles / poster / trailer), the movie can no longer be found when trying to search for it using its “Original Title”.
The movie titles in my library are in Hebrew, and their “Original Title” are their English names.
Searching by their Hebrew names (“Title”) still works, it’s just searching for the “Original Title” stops working (might be other stuff as well, that’s the only one I noticed though).
Running “Optimize Database” under “Troubleshooting” fixes the issue, but having to run it after every single time I update a movie gets really annoying.
On what apps are you experiencing this?
I’ve just tried searching my library for a number of original titles and those items all showed up fine. IIRC in the past, search would in such a case actually display the original title… this is no longer the case but still the items are found.
e.g. Angels and Demons finds the German title Illuminati; similarly Seeking a Friend for the End of the World finds my localized title Auf der Suche nach einem Freund fürs Ende der Welt.
Just tested it (updated metadata for a movie and then looked it up) I get the issue with Plex for Desktop, Plex Web (Firefox), and Plex for Android.
These are all the devices I currently have and that I can check this issue on.
Seeing that it’s the same on all 3 I think it’s safe to assume the issue is server-side and not client-side.
When I search in Hebrew it shows the results with their Hebrew names, and when I search in English (“Original Title”) it shows the the results with their English names, unless I updated it’s metadata like adding a poster or a background theme, then it won’t be shown in the results until I run “Optimize Database”.
So after some additional experiments with this issue, I found that searching for a part of the name doesn’t work, but searching for the complete exact name of the movie does work.
For example, for “The Big Lebowski” - after I update metadata for the movie, if I type “The Big” or “The Big Leb”, it doesn’t show any results at all. But once I write the complete name - “The Big Lebowski”, a result with the movie shows up.
Once I run “Optimize Database”, the search works again with partial names like “The Big” / “The Big Leb”.
Almost sounds like you are having a database corruption issue. Or the search index isnt being properly updated when your edit the metadata. I suspect someone from Plex will ask for server logs shortly
Hi there, I’m currently facing the same issue with Plex version 1.25.4.5487. I tried it on Plex Windows and Plex Android, both clients can search via Display Title, Sort Title but not with Original Title. To searched with multiple language, I tried changing sort title to original language, this worked for the search but caused confusion when filtering library via title as the sort title is different from the display title and I can’t possibly remember all videos by both title languages. That makes it harder than necessary when looking for a video to watch.
Is there any update on when this issue will be solved?
Yep, the problem has been identified but the fix was slightly more complicated than I initially thought so it will get addressed but it wasn’t the quick fix I’d hoped it was. No ETA currently.