V4l failing to create compound device

[eric_11]

Server Version#: 1.41.3.9314
Player Version#: 4.141.0
Tuner Make/Model: Hauppauge WinTV-QuadHD-ATSC [card=57,autodetected]

We had a recent power outage and when I brought the server back up live tv was disabled and showing no active devices. When I try to re-enable or bring live tv backup I get an error stating there are no devices found.

If I look at the Tuner logs this is error I see each time I attempt to open the live tv configuration screen from the webui.

38] INFO - [I] v4l::DeviceGetList_impl. getting v4l device list
Dec 20, 2024 11:51:29.148 [0x7377bdedbb38] INFO - [I] v4l::DeviceGetList_impl. Successfully opened frontend /dev/dvb/adapter0/frontend0
Dec 20, 2024 11:51:29.152 [0x7377bdedbb38] INFO - [I] v4l::DeviceGetList_impl. Successfully opened frontend /dev/dvb/adapter1/frontend0
Dec 20, 2024 11:51:29.156 [0x7377bdedbb38] INFO - [I] v4l::DeviceGetList_impl. Successfully opened frontend /dev/dvb/adapter2/frontend0
Dec 20, 2024 11:51:29.160 [0x7377bdedbb38] INFO - [I] v4l::DeviceGetList_impl. Successfully opened frontend /dev/dvb/adapter3/frontend0
Dec 20, 2024 11:51:29.163 [0x7377bdedbb38] WARN - [E] web_service_t::get_device_status. Failed to make compound device for device uuid dvb#v4l#/sys/devices/pci0000:00/0000:00:1c.0/0000:02:00.0/0000:03:02.0/0000:05:00.0:14f1:8880

I’m able to use the hauppauge card in other applications to watch tv, so I believe the card is loaded and working fine. I’ve done a bunch of searching around but have failed to come up with any answers.

[eric_11]

After spending some time with the web and just trying out a bunch of things I was finally able to get the cards working normally. I just had to wipe out the right files to get it to re-init everything.

systemctl stop plexmediaserver

# Backup the current Plex data (just in case)
cd /var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/
tar czf ~/plex_backup_$(date +%Y%m%d).tar.gz .

# Complete removal of Plex preferences while preserving library data
cd "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server"
rm -rf Plug-in\ Support/Preferences/*
rm -rf Plug-in\ Support/Data/com.plexapp.plugins.library/Preferences.xml
rm -rf Plug-in\ Support/Data/com.plexapp.plugins.library/DataItems/DVR
rm -rf Devices/*
rm -rf Plug-in\ Support/Databases/com.plexapp.plugins.library.db*
rm -rf Cache/Transcode/*