Server Version#: 1.19.4.2935
Player Version#: 7.2.1
Apple TV HD, (4th Gen)
tvOS version: 13.4.6
With the new player on Apple TV my VC 1 blu-rays are still transcoding. I’ve tried changing the audio with no luck. Whether it’s AC3 5.1, DTS-HD 5.1 or Truehd, VC-1 still transcodes while the audio direct plays.
Come on?? Is this the support I’m paying for every month?
I’m not seeing any problems with VC-1 (I did also try with subs and they worked fine too)
Also no one can help you without supplying logs.
Maybe check you video settings? Mine are:
Auto Adjust Quality => off
Home Streaming => Maximum
Internet Streaming=> Maximum
But if none of that makes any difference provide server logs, the Apple TV debug overlay, file details etc. Anything else that could help.
Edit: Also just noticed one thing my Apple TV is the 4K one so not an absolute direct comparison.
Logs.zip (836.8 KB)
Everything’s set to maximum and auto adjust quality is off.
I don’t see why only the 4K one should be able to do it when both are the same generation.
no direct play video profile exists for http/mkv/vc1 seems to be the error. So if someone else know why that happens.
Are you using the new player? Also if you swipe down on the remote one of the tabs there now tells you what the transcode reason is I believe.
I’m using the new player. That’s precisely the reason it states on the Apple TV as well.
Shouldn’t that just be a few lines in some .xml file to be filled?
I did something similar to the android.xml in order to sync without transcoding.
Edit: Also, what’s with the ‘http’?
Not sure what the problem is, hopefully someone else will chime in now the problem seems clear enough.
Can you post the file’s XML (“Get info” -> “View XML”)?
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="1" librarySectionTitle="Filmer" librarySectionUUID="381c265b-f1b2-4cd3-b26a-0fbd9474618c" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1591899867">
<Video ratingKey="3065" key="/library/metadata/3065" guid="com.plexapp.agents.imdb://tt0468569?lang=en" studio="Warner Bros. Pictures" type="movie" title="The Dark Knight" titleSort="Dark Knight" librarySectionTitle="Filmer" librarySectionID="1" librarySectionKey="/library/sections/1" contentRating="PG-13" summary="Batman raises the stakes in his war on crime. With the help of Lt. Jim Gordon and District Attorney Harvey Dent, Batman sets out to dismantle the remaining criminal organizations that plague the streets. The partnership proves to be effective, but they soon find themselves prey to a reign of chaos unleashed by a rising criminal mastermind known to the terrified citizens of Gotham as the Joker." rating="9.0" viewCount="7" lastViewedAt="1579067269" year="2008" tagline="Why So Serious?" thumb="/library/metadata/3065/thumb/1592383587" art="/library/metadata/3065/art/1592383587" duration="9133312" originallyAvailableAt="2008-07-16" addedAt="1578122184" updatedAt="1592383587" chapterSource="media" primaryExtraKey="/library/metadata/3066" ratingImage="imdb://image.rating">
<Media id="45544" duration="9133312" bitrate="26772" width="1920" height="1080" aspectRatio="1.78" audioChannels="6" audioCodec="truehd" videoCodec="vc1" videoResolution="1080" container="mkv" videoFrameRate="24p" videoProfile="advanced">
<Part accessible="1" exists="1" id="50788" key="/library/parts/50788/1587911019/file.mkv" duration="9133312" file="/The Dark Knight (2008)/The Dark Knight (2008) Remux-1080p.mkv" size="30564586944" container="mkv" videoProfile="advanced">
<Stream id="107912" streamType="1" default="1" codec="vc1" index="0" bitrate="26132" language="English" languageCode="eng" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="1080" codedWidth="1920" colorPrimaries="bt709" colorSpace="bt709" colorTrc="bt709" frameRate="23.976" height="1080" level="3" profile="advanced" refFrames="1" scanType="progressive" width="1920" displayTitle="1080p (VC1)"/>
<Stream id="107913" streamType="2" default="1" codec="truehd" index="1" channels="6" bitrate="1505" language="English" languageCode="eng" audioChannelLayout="5.1(side)" bitDepth="24" samplingRate="48000" displayTitle="English (TRUEHD 5.1)"/>
<Stream id="107914" streamType="2" selected="1" codec="ac3" index="2" channels="6" bitrate="640" language="English" languageCode="eng" audioChannelLayout="5.1(side)" samplingRate="48000" displayTitle="English (AC3 5.1)"/>
<Stream id="107915" streamType="3" codec="pgs" index="3" bitrate="29" language="中文" languageCode="chi" title="Chinese Mandarin" displayTitle="中文 (PGS)"/>
<Stream id="107916" streamType="3" codec="pgs" index="4" bitrate="28" language="Dansk" languageCode="dan" title="Danish" displayTitle="Dansk (PGS)"/>
<Stream id="107917" streamType="3" codec="pgs" index="5" bitrate="27" language="Nederlands" languageCode="dut" title="Dutch" displayTitle="Nederlands (PGS)"/>
<Stream id="107918" streamType="3" selected="1" codec="pgs" index="6" bitrate="36" language="English" languageCode="eng" title="English SDH" displayTitle="English (PGS)"/>
<Stream id="107919" streamType="3" codec="pgs" index="7" bitrate="28" language="Suomi" languageCode="fin" title="Finnish" displayTitle="Suomi (PGS)"/>
<Stream id="107920" streamType="3" codec="pgs" index="8" bitrate="0" language="Français" languageCode="fre" title="French Forced" displayTitle="Français (PGS)"/>
<Stream id="107921" streamType="3" codec="pgs" index="9" bitrate="27" language="Français" languageCode="fre" title="French" displayTitle="Français (PGS)"/>
<Stream id="107922" streamType="3" codec="pgs" index="10" bitrate="0" language="Deutsch" languageCode="ger" title="German Forced" displayTitle="Deutsch (PGS)"/>
<Stream id="107923" streamType="3" codec="pgs" index="11" bitrate="42" language="Deutsch" languageCode="ger" title="German SDH" displayTitle="Deutsch (PGS)"/>
<Stream id="107924" streamType="3" codec="pgs" index="12" bitrate="39" language="Deutsch" languageCode="ger" title="German" displayTitle="Deutsch (PGS)"/>
<Stream id="107925" streamType="3" codec="pgs" index="13" bitrate="0" language="Italiano" languageCode="ita" title="Italian Forced" displayTitle="Italiano (PGS)"/>
<Stream id="107926" streamType="3" codec="pgs" index="14" bitrate="38" language="Italiano" languageCode="ita" title="Italian SDH" displayTitle="Italiano (PGS)"/>
<Stream id="107927" streamType="3" codec="pgs" index="15" bitrate="34" language="Italiano" languageCode="ita" title="Italian" displayTitle="Italiano (PGS)"/>
<Stream id="107928" streamType="3" codec="pgs" index="16" bitrate="0" language="日本語" languageCode="jpn" title="Japanese Forced" displayTitle="日本語 (PGS)"/>
<Stream id="107929" streamType="3" codec="pgs" index="17" bitrate="32" language="日本語" languageCode="jpn" title="Japanese" displayTitle="日本語 (PGS)"/>
<Stream id="107930" streamType="3" codec="pgs" index="18" bitrate="19" language="한국어" languageCode="kor" title="Korean" displayTitle="한국어 (PGS)"/>
<Stream id="107931" streamType="3" codec="pgs" index="19" bitrate="30" language="Norsk" languageCode="nor" title="Norwegian" displayTitle="Norsk (PGS)"/>
<Stream id="107932" streamType="3" codec="pgs" index="20" bitrate="0" language="Português" languageCode="por" title="Portuguese Brazilian Forced" displayTitle="Português (PGS)"/>
<Stream id="107933" streamType="3" codec="pgs" index="21" bitrate="33" language="Português" languageCode="por" title="Portuguese Brazilian" displayTitle="Português (PGS)"/>
<Stream id="107934" streamType="3" codec="pgs" index="22" bitrate="32" language="Português" languageCode="por" title="Portuguese" displayTitle="Português (PGS)"/>
<Stream id="107935" streamType="3" codec="pgs" index="23" bitrate="0" language="Español" languageCode="spa" title="Spanish Castilian Forced" displayTitle="Español (PGS)"/>
<Stream id="107936" streamType="3" codec="pgs" index="24" bitrate="32" language="Español" languageCode="spa" title="Spanish Castilian" displayTitle="Español (PGS)"/>
<Stream id="107937" streamType="3" codec="pgs" index="25" bitrate="31" language="Español" languageCode="spa" title="Spanish Latin American" displayTitle="Español (PGS)"/>
<Stream id="107938" streamType="3" codec="pgs" index="26" bitrate="28" language="Svenska" languageCode="swe" title="Swedish" displayTitle="Svenska (PGS)"/>
<Stream id="107939" key="/library/streams/107939" streamType="3" codec="srt" language="English" languageCode="eng" format="srt" displayTitle="English (SRT Extern)"/>
<Stream id="107940" key="/library/streams/107940" streamType="3" codec="srt" language="Svenska" languageCode="swe" format="srt" displayTitle="Svenska (SRT Extern)"/>
</Part>
</Media>
Doesn’t look like that has any deep analysis yet. Manually run an Analyze on that and see if that helps.
Still transcodes.
They are not the same gen. They use quite different processors in them. The Apple TV HD (4th Gen) uses an Apple A8, and the Apple TV 4K uses an Apple A10X chip. In our testing, the Apple TV HD could not handle some video and audio codecs, which is why the support is different.
Oh alright.
But the cpu can’t be the bottleneck since Infuse 6 is able to direct play them.
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