Server Version#: Version 1.15.1.710
Player Version#: Version 3.87.3
It appears as if none of the recordings have a recording indicator in the guide. The show, however, is listed in the EPG.
The recordings section reveals the shows to be recorded are missing as well.
Having this issue too! Went to watch monday’s recordings, and all of them were not showing ( at least 6 of them). I just tried adding a new scheduled recording that starts in the next 30min, todays do not appear, but the following days recordings do appear. Will send debug when it is suppose to start.
Also running on 1.15.1.710
Just went to check the recording schedule again and most of todays recordings are gone! attached are my logs as well.
Plex Media (1.6 MB)It appears I can schedule an individual recording, but not all new recordings.
@shermanh4, glad someone responded…I have an update to my findings. plex wouldn’t let me post 3 consecutive times until someone else did.
It looks like todays scheduled recordings reappeared. although I’m not sure what changed. Initially I restarted Plex over an hour ago, then it did a scan of the tvguide…I then did an on demand record and that appeared to keep, but scheduled recordings didn’t show. I did another tvguide scan and the scheduled recordings started to appear. Hopefully that will be the end of it. But I’ve attached the logs for the current time period if there is some interest.Plex Media Server Logs_2019-02-26_13-30-16.zip (2.4 MB)
Looks like Scheduled series recordings not getting recorded (possible timezone issue) is similar as well.
I went into the server and deleted the EPG files. Upon recreating them, Plex scheduled recordings appeared to be normal.
I speculate some sort of corruption issue in the EPG files, perhaps associated with the beta update I loaded last night.
I got three scheduled recordings to record, but those ones I selected for testing. We’ll see how tonight goes
I’ve been having this same issue for about a week. I’ll try clearing EPG files and report back.
When you upgraded from 1.14 to 1.15.1, did you rebuild your container? You might have to detail your config a little bit, it is picking up 1x 192.x and 3x 172.x networks. Plex was picking up network changes while it was running. Do a search on “more than 6 plugins”.
Plex will have to run your logs through their log reader to get any more info.
If you haven’t already, clear the EPG files and refresh.
As of this morning, the EPG is no longer downloading. Relevant log section:
Feb 27, 2019 05:32:55.459 [0x70000aafa000] DEBUG - Media Provider: Registering provider tv.plex.providers.epg.onconnect:2
Feb 27, 2019 05:32:55.459 [0x70000aa77000] DEBUG - EPG[onconnect]: Purging 0 airings which completed in the past.
Feb 27, 2019 05:32:55.461 [0x70000aafa000] DEBUG - Activity: registered new activity a2e30d60-6301-470e-a5c5-94faa6a2db27 - Refreshing guide data
Feb 27, 2019 05:32:55.461 [0x70000aafa000] DEBUG - Activity: updated activity a2e30d60-6301-470e-a5c5-94faa6a2db27 - completed 0% - Refreshing guide data
Feb 27, 2019 05:32:55.462 [0x70000aafa000] DEBUG - EPG[onconnect]: Scheduling next refresh for 2019-02-27 09:32:55.
Feb 27, 2019 05:32:55.462 [0x70000a9f4000] DEBUG - EPG[onconnect]: starting incremental refresh for lineup lineup://tv.plex.providers.epg.onconnect/USA-OTA94025#Local%20Over%20the%20Air%20Broadcast
Feb 27, 2019 05:32:55.462 [0x70000a8ee000] DEBUG - HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Feb 27, 2019 05:32:55.462 [0x70000a9f4000] DEBUG - Running migrations. (EPG 1)
Feb 27, 2019 05:32:55.462 [0x70000a5dc000] DEBUG - Auth: authenticated user 1 as -------
Feb 27, 2019 05:32:55.462 [0x70000b224000] DEBUG - Request: [::ffff:172.16.195.—:52422 (Subnet)] GET /media/providers (10 live) TLS GZIP Signed-in Token (-----)
Feb 27, 2019 05:32:55.467 [0x70000a5dc000] DEBUG - Completed: [::ffff:172.16.195.—:52422] 200 GET /media/providers (10 live) TLS GZIP 4ms 4471 bytes (pipelined: 6)
Feb 27, 2019 05:32:55.485 [0x70000aafa000] DEBUG - Activity: registered new activity a808ba0a-1dfa-49bf-a5af-e07b4b0dfd5b - Processing subscriptions
Feb 27, 2019 05:32:55.656 [0x70000a9f4000] DEBUG - EPG[onconnect]: Failed to retrieve channel data
Feb 27, 2019 05:32:55.656 [0x70000a9f4000] DEBUG - EPG[onconnect]: failed to retrieve channel information during guide refresh
Feb 27, 2019 05:32:55.656 [0x70000a9f4000] WARN - EPG[onconnect]: Failed to load EPG.
Feb 27, 2019 05:32:55.656 [0x70000a9f4000] DEBUG - EPG[onconnect]: Total time to load EPG was 0.2 (HTTP details cached 0.0%, CloudFlare grid cached: 0.0%, 0 HTTP errors)
Feb 27, 2019 05:32:55.656 [0x70000a9f4000] DEBUG - Activity: Ended activity a2e30d60-6301-470e-a5c5-94faa6a2db27.
I bold-faced the token. Looks odd to me. Perhaps the logs obfuscate that automatically … or that series of x’s could be a problem. (I obfuscated my username and IP address.)
I found an alternative EPG service and PLEX appears to support XML guide stored locally on your server. I’d be willing to pay extra for a reliable EPG service. What PLEX has integrated is jacked. It is unreliable.
I signed up for a trial at https://www.xmltvlistings.com/. It generated a file that I pulled into PLEX. I populated a full two weeks of schedule. Unfortunately, all the listings identified at movies not TV shows. I will need to investigate further.
The other thing to figure out is how to automate the downloads from that service to the directory on the server. That does not appear to be a very refined process.
I’ve had to delete the EPG files, remove the DVR, restart the PMS, create a new DVR, download everything again and then go through each event and click SAVE to re-enable the events.
Seems to work so far but really would be nice to have some kind of response or explanation of why this isn’t working.
I did that this morning as well. Restarted the server too (OSX).
After deleting the DVR, Plex prompted me for my zip for the EPG. Plex would not accept the information, failing to resolve the zip code. So, unable to re-add the HDHomeRun tuner (DVR) except by using the manual XML download alternative.
It did the same to me, you have to add the DVR, and then scan for channels first before it will allow you to enter a ZIP for downloading.
I am working toward moving away from Gracenotes. If I hit a wall with an XML service, I will go back to the Plex provided system. FWIW, deleting the DVR and rescanning let to an error contacting the provider.
I deleted my EPG files and refreshed, and it now shows everything it’s supposed to record, but it only actually records new episodes, no reruns. Weird. I’ll try dschaper’s more thorough suggestion next.
