I’ve noticed that since upgrade to Plex version 1.20.2.3402 there are plenty of crashes reported in my Event Log by Plex Media Scanner. Crashes are random, meaning that often scans succeed, and I get new media added to libraries eventually. One way to see this problem is as follows: when I click any library in Plex web interface, item “Scan Library Files” is replaced by “Cancel Scan” for a long time, I gather that scanner cannot report that it finished scanning because it crashed. I have about 11 thousand of these errors now in my Event Log that happened during 24 days since 10/7 when I upgraded Plex, that’s 20 errors per hour on average.
Details of crash are all alike:
Faulting application name: Plex Media Scanner.exe, version: 1.20.2.3402, time stamp: 0x5f77828e
Faulting module name: ntdll.dll, version: 10.0.14393.1532, time stamp: 0x5965ad6c
Exception code: 0xc0000005
Fault offset: 0x00048434
Faulting process id: 0xfb0
Faulting application start time: 0x01d6af13a6718b9e
Faulting application path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Scanner.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 484420e5-a2d3-4380-95f4-ffdcbf7e5153
Faulting package full name:
Faulting package-relative application ID:
Exception code is 0xc0000005 - Access Violation, this most likely happens because Plex Media Scanner calls some NTDLL library function with a NULL argument where NULL was not acceptable. I am a programmer myself so can guess what is going on.
