VERY Inappropriate Thumbnail for OTA TV Movie *** Please fix immediately ***

So I’m scrolling through the OTA Live TV grid guide on my Roku to see if there is anything interesting on tonight, and I scroll past a movie named “Countess Dracula” and am shown a preview thumbnail of a topless woman.

What? It’s a low-res picture, but this simply can’t allowed to be shown in this context. I checked IMDB and this is listed as a PG movie. Regardless, the broadcast version wouldn’t have this.

To make it worse, I switch to my child’s managed user account that is restricted to “TV-G, TV-Y, and TV-Y7” and can see this same thumbnail with that account as well.

I know this is an automated process, but this can’t happen!

Are you talking about this thumbnail?
(Sent via PM as it is very inappropriate to post publicly)

Yes, the picture you sent is the one that I saw as the preview picture in the grid guide. As you said, it isn’t appropriate for a public post or to be displayed as a preview picture - particularly for a manager user account that has parental controls in place.

Thank you for looking in to this!

Okay. That picture was taken from themoviedb.org
https://www.themoviedb.org/movie/39043-countess-dracula/images/backdrops
Plex has no control over what people add to the site. Plex will download all posters and backdrops found.

What you could do is create an account and request that pic be removed.

Now, let’s talk about managed accounts.
Does the movie have a rating(within plex)?

Thank you! I’ll do as you suggested and provide feedback on themoviedb.org. This is the first time I’ve had a need to look at the agents, which I have set at the defaults Plex provides. Everything looks appropriate in the settings.

While I now understand the process and why it happened, in a broader view it’s concerning that this can happen when everything is working “as it should”. I can change prioritization, but I can’t deselect TMDB.

That movie now occurs in the past , so I can’t check it’s rating. Your point is good - I hope it was an EPG issue as I have seen the parental controls work in the past.

It can happen

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.