Movies & TV on Plex, No Content Rating filter, 13yo can watch Rated R movies!

Please implement a Content Rating filter to apply to Movies & TV on Plex under Users & Sharing.

This will allow me to restrict movies my users can watch.

Not happy that under 18yo children in my list of users can view Rated R movies with no ability to turn off the feature completely nor apply appropriate restrictions!

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A reason I have Plex Pass is to allow my son access to my library (with restrictions I set for his maturity level) from my home where my PMS resides, as well as his mums home when he is not with me.

For me, the plex account I created for him at plex.tv is considered managed by me, even though it’s not a ‘managed user account’.

With the introduction of online media sources, I feel like controlling my sons account becomes a lost cause. Because these features are in the hands of my son, not in my hands.

I wish accounts created on plex.tv can be classified as parent-controlled accounts so that parents/guardians can still control their external source access with enablement and restrictions.

A ‘managed user account’ would alleviate my issues but would stop my son from accessing content from my home from his mums home.
Which is why I purchase Plex Pass.

I wish I could apply parental controls features to my sons plex.tv account.

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If your son has his own plex.tv account, then you cannot control it.

With an own account, he could also easily accept an invitation from his buddy (who might also have a plex server) and watch everything from there without your knowledge.

Yet a managed user cannot access my library away from my home network, true?

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False. A managed user can still access the server remotely. They are not isolated to the home network.
I just tested to confirm :nerd_face:

Nope. Even a managed user can access remotely.
If you set up all his devices and sign them into your account, you can hand them over to him, after you have 'Switch User’d to his account.
(put a PIN on your own account, to prevent him from switching back)

A full user account is only needed, if the user shall get access to different servers, owned by different ppl.
Or if the user regularly needs to sign-in new client devices into his/her own account.

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The issue still stands, though. Managed users don’t get filtered either.

I have two managed users set up for the viewers. I only use the actual plex.tv account for admin tasks (add/remove content, edit metadata, etc) and use the managed users to do all the viewing at the various devices. The ‘kids’ user has restrictions that removes anything PG-13, R, and above. When that user views my Movies libraries that live on my server, they are filtered. But, when that user views the “Movies & TV on plex” library, it is unfiltered and there are R-rated movies included. Right on the Home page in the “Most Popular”, “Plex Picks”, and other suggestion rows, will be R-rated movies being recommended to the kids. So, the Restrictions appear to only be applying to local media and the “on Plex” streaming media is unfiltered for managed users.

You can turn off the online sources for the managed users, which completely removes the plex provided libraries from those users, but filtering them doesn’t appear to be filtering them.

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You have to assign one of the pre-defined ‘Restriction profiles’.
(the first setting at the top)

The “whitelists” below, under “Movies” etc. only apply to libraries which are shared from your own server.

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Yea. Tried that. Set the Restriction Profile to “Younger Kid” and then switched to that user. The first item on the page when I opened the “Movies & TV” library was Kiss Kiss Bang Bang. A great movie, but definitely a rated R and not kid appropriate. My local library dropped down to just G-rated shows. But the “on Plex” library didn’t change at all.

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Also, in doing that, I lose the ability to white list movies and shows based on labels. So all the content that is PG-13 but I had labeled as ‘kid safe’ is no longer accessible by the kids.

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Anyone from Plex able to review this issue?

Yeah, this.

I ended up just turning the “Online Media Sources” off. Shame though. I thought it was a cool feature; and it is 
in theory, but not so much in practice --at least not for anyone who would like to restrict the content. Maybe there are licensing reasons for this, but I can’t imagine any technical ones.

Fortunately for me, this feature is not something I can’t live without. But if Plex put it on there to encourage me to use it and benefits from my using it, then they really are blowing it there, because that ain’t happening
evar, until I can control the content beyond “OFF/ON” because “OFF” will win every time. Give me that and I’ll be all over it.

Did anyone figure out a solution for this? I am experiencing the same problem. I have a user set to “Younger Kid” but Boogie Nights is showing on the home screen of the kid’s login. Doesn’t seem right. I (we) must be missing something?

No solution so far.

Another user here very frustrated with the unfilterable adult content.

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The introduction of third-party content providers (e.g. Crackle) contradicts the original foundational purpose of Plex, which was to serve Our Own curated Media collections WITHOUT ADS, and without anyone else knowing what we’re watching 
 which is great for young families. The inclusion of Crackle and other ad-infested crap is clearly a turn for the worse. These should be opt-in, not opt-out. That way, old-fashioned folks like us can keep it out of the menus completely, and let us parents decide how much we allow Corporate America to mess with our children’s minds and souls.

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On LG TVs, Crackle is available as an app download, no need for Plex to carry it in the Movies & TV section for, at least, LG products.
.
But I write because the volume of Crackle’s commercials (ads) is much higher than the volume of Movie & TV content. One add in particular, by Monster Energy Drink, is 20 db louder than even the other commercials. WARNING: if you are watching Crackle via your expensive home theater system, a Crackle ad could damage your speakers! I estimate my speakers received a jolt of 300+ watts last night before I could react. I’ve only heard tweeters breakup like this when I accidentally removed a cable with power applied.

Plex, if what you say is true, the new WB, Lions Gate, etc. content is buried among other titles in the Crackle channel; then there’s no way of knowing how to avoid Crackle
 unless all Plex Movies & TV are avoided.

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Same problems here.


In which country are you located?