Video freezeframed ahead when starting playback, audio catches up

Server Version#: 1.24.5.5173
Player Version#: 8.26.0.28833
I’ve been encountering this issue for a few moths now on my Nvidia Shield. When starting playback from the beginning, the audio will play as normal, but the video will be freezeframed on a part 1-3 seconds into the movie/episode. It’ll play as normal once the audio catches up, but it’s annoying since I’m missing the first few seconds of visual information. Sorry if I didn’t describe it too well, I can provide a video of the issue if that would help someone. I know for a fact its not a specific file/codec, since it does it with everything.

This is a known issue on the Shield and they have been working on it for a while. I’ll link the post you can follow to keep up to date on it.

Is anybody working at Plex going to fix the Nvidia shield startup freezing but audio plays and then catches up fix - General / General Discussions - Plex Forum

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