Video glitches up after a few seconds on ONE Apple TV

Server Version#: 1.28.1.6104
Player Version#: 8.7(3452)

This all use to work fine, and I’ve seen some of these videos before so I know the file is not corrupt. But recently, after playing a show for about a minute, the video locks up and I start getting weird artifacts on the screen (see attached image). If I stop and start the show again, it will play fine for a little bit and then lock up again in the same way. I’ve tried the same video on two other Apple TVs (in the same home network setup) and they play it with no problems. No other app on the AppleTV seems to be having any kind of similar problem. I did not change any plex settings before this started happening. It just started one day. Any help/suggestions would be appreciated.

I’ve also removed the app and reinstalled it on the Apple TV. No change.
Rebooted Apple TV several times as well.

Thanks

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I am having the exact same problem. Some movies play fine, others don’t. I’m not sure what the common link is. I also tried playing the same movie on a different Apple TV through Plex and it played fine. Very frustrating since it makes watching some movies impossible.

Also noticed that trailers are getting corrupted in the same way.

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