Video preview thumbnails do not work with TV shows, only works with movies on Android TV app

Plex Players Streaming Devices
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Server Version#: 1.29.0.6244
Player Version#: 9.9.0.35519 (0c60b84b)

Hello, I am using CCWGTV on two different TV’s (one is the external device and the other is built in) and video preview thumbnails do not show up for TV shows at all but they do work for movies.

I have other users using GoogleTV/AndroidTV that have the same issue. Works with no isues on other platforms such as Roku.

I found a small amount of others with the same issue here: https://www.reddit.com/r/PleX/comments/uwg4dg/preview_thumbnails_no_longer_working_on_shield_tv/

I believe there is a bug that needs to be fixed with an update.

Thanks.

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The Plex app for android is utter garbage I am not surprised it doesn’t work. I was having a similar issue with thumbnails not showing in home media libraries. The android app needs a complete upgrade to be like the Roku version.

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This still is not working on the Shield and Google TV. Please let us know if you need logs from our systems!

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A fix is in the latest beta for anyone willing to test.

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Confirmed the beta has fixed the issue.

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