You need to copy and make a separate folder, named correctly
I’m sorry–I don’t know what you mean. It all worked fine in the beginning, and then I got those error messages on my videos, while the music remained okay. I can’t find the movies folder I need to refill this, and I don’t remember how I did it the first time. I wish this were all more user-friendly. (And, no, starting afresh didn’t help, since I can’t find the iTunes movie folder.) Sigh. I’ll have to re-evaluate whether Plex is right for me.
Ok, I run Mojave and have a huge Library collection but did not originate with iTunes. As I said previous you need to name your files somewhere else / Copy/ link to that folder. It may have worked for a while. I gather you own you iTunes movies collection or did you import them?
Plex works well when prepared correctly.
I own the movies. (I’m trying a dedicated folder method now.) Plex worked well…until it didn’t.
Okay–loaded the iTunes movies this time from a folder I had created especially for this purpose. I’m now getting the error message: “File contains DRM”
Okay…but it USED to work. I USED to play those movies just fine on PLEX…
NEW ERROR MSG: An error occurred trying to play “Philomena”.
Error code: s1001 (Network)
Just found some DRM removal software. I’ll try that approach. I do own the movies.
Okay–the conversion software was too pricey. It’s a shame I won’t be able to access the movies I own through PLEX. It did work at one time, and then it stopped. I am frustrated and disappointed.
I am almost certain that it never worked with any movies or videos that had DRM. Plex has never been able to play back apple DRM content. Apple doesn’t allow it.
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How long ago was that?
Highly unlikely, sorry
Some FYIs…
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Plex will definitely not play iTunes DRM movies. It does show the audio/video tracks as protected, so easy to spot which have DRM. If you try to play one of the movies you see a “File contains DRM” message. See pictures below.
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You can use a
.plexignorefile to tell Plex to skip the DRM protected movies. See Excluding New Content with .plexignore. Example below. -
Plex is fine with iTunes naming for movies. It adds resolution info for HD movies, but is otherwise the same. Example (no DRM, ripped from disc & transcoded w/ Handbrake):
.../Movies
Animal House (1978)
Animal House (1978) (1080p HD).m4v
Movie purchased from iTunes with DRM
Plex error message when attempting to play DRM protected movie
A portion of my .plexignore file.
Located in iTunes movie folder: ...../iTunes Media/Movies/.plexignore.
# Ignore iTunes movies with DRM
Big Hero 6/*
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