Videos jumping forward 5-10 seconds

Plex Players Desktop Players
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Server Version#: 1.40.1.8227
Player Version#: 4.125.1
I’ve seen threads about this being “fixed” but I can’t watch most things through my browser because it skips forward randomly. I’ve tried to disable the automatic quality setting but nothing seems to help. The Plex server I have also seems to crash a lot due to the transcoder or the transcoder will hang if I leave a video paused too long.

This has happened since day on with Plex server running in a windows 10 environment. Should I rebuild with a Linux base? Do the Linux based servers tend to be more stable?

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Is there some reason you are not using app.plex.tv which is at 4.128.1 ?

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I have used app.plex.tv, in fact I just tested it a few seconds ago to confirm it does the same jumping and transcoder hanging stuff.

Thanks for the reminder though, I typically just use the IP of the box in my network to connect, call me old fashioned. :wink:

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Does it happen in other apps when it is transoding? or only web.

I realize many other app can direct play and may have no problem but if you force a transcode by lowering quality maybe just to check iff it does the same thing. I’m just trying to understand if an issue with Plex Web or the transcoder.

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It doesn’t skip if I force the video to transcode. And I don’t want to have to transcode everything to avoid the issue. :wink:

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Oh so this is skipping when direct playing in web? is this with all files that can direct play. ( Plex web cannot direct play much so I assumed it was transcoding when skipping)

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In Chrome I can direct play pretty much anything from 480p H264 to H265 4k HDR but with Edge everything transcodes. I first noticed it with newer 4k content but I also noticed my older x265 files stutter and aren’t watchable anymore. I just download a new different version and it works fine. Very weird.

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Do you mean a new file or you updated an app?

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An alternative copy usually in x264 rather than x265 for older stuff.

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This is the same issue for me as well. For direct play (where I’m not transcoding anything), it hops forward seemingly only when playing 4K content. I see it with mp4 and mkv (h.256); both Brave (1.66.113 Chromium: 125.0.6422.76) and Chrome (125.0.6422.113) browsers (haven’t tried others). Works on the Android mobile app without issue. Enabling transcoding (e.g. @1080p) prevents the jumps. I’ve also tried Settings > Debug > “Use alternative streaming protocol for video playback” (which oddly, plays audio but video is black – even after restarting and trying other media). Note, also, that Settings > Quality > Automatically adjust quality (Beta) is disabled.

Server Version: 1.40.2.8395
Player Version: 4.130.0

@all: Anyone have other thoughts on things I can try? Likewise, @dfawcett29_gmail_com, I’m hoping I don’t have to transcode everything to avoid the issue. :yum: …especially since all devices are internal-only on my 10gbps local network.

Thanks everyone!

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