Virgin Super Hub

Hi I used to have this working on a Dlink router and cable modem. But now I have a Virgin Media Superhub and if I have the DNS address the same as the one where PlexConnect is installed. My Apple TV loses its connection where before it worked no problem. Any ideas how I can fix this. Thanks.

Without all the relevant info it hard to tell what the problem may be, https://github.com/iBaa/PlexConnect/wiki/How-to-report-an-issue

But what I can tell you is that it isn’t a Virgin Media Superhub problem, as I’m also a Virgin Media customer using a superhub with no problems.

Hmmm that’s odd then don’t understand

Did you set a new DHCP reservation for your PMS to the same IP (if you were hard coding the PMS IP)?

Hi I don’t think I have what does that mean ? Sorry I’m not up on all this stuff.

Ok if you do not know what I am talking about please provide the info Roidy pointed you to in post 2.

This is a problem with the not so super super hub.

There is no permanent fix, it is a problem with the super hubs firmware, you can only connect to plex within 5 mins of rebooting the super hub, if you like me find the Virgin internet service is unreliable and goes on and off, you will have to keep re-booting the super hub, and go to the server settings in plex and manually reconnect, also you need to turn off the firewall in the super hub. If you need any more info you can contact me by email gary.barnacle@hotmail.co.uk or 07510285350 I never had any problem when I had the old Virgin modem and separate router.