Volume WAY to low

Server Version#: 1.18.1.2019
Player Version#: Just reinstalled

Volume is so low on my laptop I literally cannot hear talking, just the action scenes. This is COMPLETELY unacceptable! There soesn’t seem to be any settings to change. Volume is fine on android / iOS.

Can you please post the actual version number? I suspect you have Plex for Windows and not Plex Media Player. You might find the latter more to your liking:

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Which Plex client are you using?
How are your speakers connected to the TV?

“Plex Media Player” is not a generic term for any Plex client. It describes a certain Plex client type which runs on PC systems.

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This is a laptop, no TV. I am using the most recent download of the player installer from the plex site for win 10. Same issue persists in the web player. My head is 6 inches away from the speakers, and can barely hear it. And before you say anything, the speakers are fine, no issue with the speakers themselves. Plex volume is roughly a third of the volume I get from Spotify.

Spotify is music. Music is loudness-maximized nowadays. Sometimes extremely so (Google “Loudness war”).

Movies (partcularly those ripped from DVD and BR are the opposite: highly dynamic in audio volume i.e. they are much quieter most of the time but can get very loud at times when drama and action set in.

Movies and TV shows recorded from TV or pirated from streaming services are a little better, because they have already ‘dynamics compression’ applied to the audio track.)

Try these:

  • Verify that your Windows speaker configuration is set to Stereo.
  • Go to Settings - Plex - Player - ‘Show Advanced’ - “Multi-Channel Audio Boost” = Large/Huge
  • Try enabling this setting in Windows (if available):
    Windows_compressor_loudness

If that still isn’t enough or your laptop doesn’t provide you the ‘Loudness Equalization’, install the real Plex Media Player and apply this modification: An on-demand audio dynamics compressor for Plex Media Player

Sorry to mix this in… But this is happening on the last version of the Android player on the Shield tv (2017).
The audio volume is very low. I used to watch stuff at level 18-20 on my soundbar and it’d be loud. Now… I have to get it to 27-28 just to understand what they’re saying on screen…
And, nothing else changed in my setup. Just the app upgrade.

Since this thread is about the software (Plex Media Play) on a computer, you’re issue won’t get the attention it needs; you will need to start a new thread here:

and tag it with server-nvidia-shield

Be sure to include the Plex app version and Plex Media Server version in your post.

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