WD MyCloud servers no longer available following firmware updates

This also happened to me, and I’m embarrased to say it was my inattention that stopped me resolving it for over a fortnight!

Log into your MyCloud NAS then select Apps, on the left you’ll see a list under Installed Apps - select Plex Media Server this will bring up the following

App Name: Plex Media Server

Version: 1.41.8.9834

Installed on: Tuesday, 08 July 2025 12:49:32

App Settings: [CONFIGURE]

Run App: [ ON ] - [ OFF ]

Remove App: [ UNINSTALL ]

You will most likely find the ‘Run App’ has been toggled to OFF after the firmware update. Turn in back to ON and you’ll be back in business!

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