WD pr2100 troubles

Hello,
I connect my nas wd pr2100 since 3 days but yesterday the nas doesn’t appear in plex app. I see my nas on wd app ok.
Can you help mee please.
I use a netgear x 10 also.
Thanks
Laurent

Welcome to the forums.

Have you checked that PMS is running on your PR2100? Or are you running PMS on another machine and your media is on the PR2100?

Hello moviefan,
I uninstall pms on the nas and reinstall it but when i lauch pms in wd page, the nas is unaccessible. I unistall all pms in Windows and also android. I don’t know why that doesn’t work. The nas is OK on my cloud Android app and Windows network.

Ok, I’m confused.

@Largothedog said:
Hello moviefan,
I uninstall pms on the nas and reinstall it but when i lauch pms in wd page, the nas is unaccessible.

Uninstalling PMS does not remove previous Plex configurations. You will need to manually navigate your NAS and find these old PMS files and delete them. Unfortunately, I don’t have specific steps to provide to do this. Look under the linux section in https://support.plex.tv/hc/en-us/articles/201941078-Uninstall-Plex-Media-Server for the types of files to look for.

I unistall all pms in Windows and also android. I don’t know why that doesn’t work.

This has no impact on PMS running on the NAS. If you have PMS running on Windows, do you need PMS on the NAS too?

Thank You for your answer, I will try tomorow. Sorry for my english i am french and didn’t practice since many years.

I don’t know if i need PMS on the NAS too but yesterday pms was installed on nas and Windows, all worked

@Largothedog said:
Thank You for your answer, I will try tomorow. Sorry for my english i am french and didn’t practice since many years.

No problem. If you are more comfortable writing in French, go ahead. Google can translate.

@Largothedog said:
I don’t know if i need PMS on the NAS too but yesterday pms was installed on nas and Windows, all worked

You only need PMS installed if you are actually using it to “serve” your files. Just having it installed doesn’t do anything.