I made to to have local media assets checked but at the bottom of the list. I do see some moves that have them though unknown which I could see, but this as an example shows none.
The following formats are fully supported either as embedded tracks or external subtitle files. Full support means they are compatible with all Plex Apps, including clients that require transcoded media.
SRT ( .srt )
SMI ( .smi )
SSA (or ASS) ( .ssa or .ass )
WebVTT ( .vtt )
Other formats such as VOBSUB, PGS, etc. may work on some Plex apps but not all. For almost all apps, both VOBSUB and PGS subtitles will require the video be transcoded to “burned in” the subtitles for streaming.
Tip! : You’ll want to make sure the subtitle file is saved as the UTF-8 character encoding. Other encodings may work, but could also result in strange character displays.
I know normally showing file extensions is going into File Explorer and showing extensions for all file types, which when I remote into the server and not UNC path to it that is already for other reasons
But would that effect PLEX even if it wasn’t or are we talking about another kind of hiding?
I think reading your link the problem is it doesn’t support sup files so doesn’t like I guess they would call them “image” subs vs text.
Wonder if there is a way to batch this. have to see if any of the conversion tools have command line variants I can script. Think most of mine are sup from the source Blue-Ray.
with or without extension I think shows the filenames are the same and the movie is a WMV file. Thanks for the help.
I’m going to assume as not sure it was specifically called out other than a suggestion to convert them, that the root of the problem is SUP isn’t supported.