When I edit a movie to select a new poster it often comes up as blank. This started happening about 3-4 months ago. It also often happen with back ground images now. Any ideas?
On which device are you trying to change your poster
The plexweb interface on windows.
Same issue here. Was a fix found for this? I have also tried Settings > Troubleshooting > Optimize Database and Clean Bundles and that did not fix it. One workaround is to manually punch in a URL for the new poster or box art and then it will work, but this used to work just fine before.
The only “fix” I’ve found so far is to refresh the metadata on the movie. You can then select any poster. It’s like the linking data for the posters are getting broken and the refresh fixes them.
Interesting. Thanks for the tip! I just tried it and it worked. Still, it seems something broke in one of the more recent patches. Haven’t had to refresh meta before.
Completely agree. Mine broke randomly a few months back as well. Not sure what caused it.
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