I am a paying Plex Pass customer, and to not get a single comment on my thread asking for help with a corrupt DVR config on my server is just not acceptable. I’m begging for help here, and am being ignored. My next step is to start spamming until someone answers. :frowning:

Plex doesn’t provide support. I tried tagging employees once to get a reply too, and they just banned me for a week. That’s when I decided it was time to switch to Emby. Good to see nothing around here ever changes.

I brought this up to the CEO, this is a pretty big issue. I think they’re under strict timelines and barely have any time to respond. I also am on emby as they have great support. But I also use Plex. At least you got a mod to reply to you after 7 days :flushed:

You’re not able to delete the DVR and reset up the tuners? Or you don’t want to go through the hassle of doing that. I know it’s a pain in the ass. I’ve had to do it a couple times. The steps I’ve taken. Clear the DVR folder completely of content, delete the tuners, uninstall Plex, re installed Plex…

Would first help to post your logs, also the hardware specs of your server and other support hardware you are using. The website has many people who often have insights but first helps to have an accurate picture of the problem and relevant information. Also have you tried rebooting, updating firm…

No I can’t even delete the DVR to set it up from scratch. :frowning:

I actually have that. Forgot to mention the thread. Plex DVR appears to be corrupt (unable to remove)

And I see one of the forum heavy’s here has already responded and hopefully provided some useful information.

Yep, but having done more research this is indeed a Plex bug, and pretty nasty one it looks like for FreeBSD users. [image] Plex Media Server on FreeBSD based systems sending 0555 permissions to application data files Desktops & Laptops Server Version#: 1.21.3.4021 No lo…

Where are the plex employees?

Live TV & DVR

Cyberpower678 February 11, 2021, 3:33am 10

Yep, but having done more research this is indeed a Plex bug, and pretty nasty one it looks like for FreeBSD users.

Topic		Replies	Views
Plex DVR EPG DBs are created without write permissions breaking the Plex DVR (FreeBSD) Plex Media Server livetv-dvr , server-freebsd	11	167	May 12, 2021
Plex DVR appears to be corrupt (unable to remove) Plex Media Server livetv-dvr , server-freebsd , server-truenas	9	205	May 12, 2021
Plex dvr not working Live TV & DVR livetv-dvr , server-windows	6	176	May 12, 2022
DVR disappeared and won't readd Live TV & DVR livetv-dvr , server-windows	79	2694	January 2, 2022
Plex Live TV & DVR Fix Live TV & DVR livetv-dvr , server-nvidia-shield	3	2110	June 30, 2020

Where are the plex employees?

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