While I'm on mobile app (android) no video will start

Server Version#: docker version 1.32.6.7557
Player Version#: 10.2.0.4488
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Hello! I have some time since i can’t watch any video from my mobile app when i’m remote. The server is connected, i can see all the new videos when they are added to my library, but when i try to watch a video it stay stuck. If i start video from chrome mobile browser, it play normally. I have plex life pass.
When i’m on my local network, videos will play with no problem in app.
I have port forward, i do uninstall, change version etc. Nothing help. If anyone can help me it will be awesome.

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