White Background

Plex Players Desktop Players
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1

Server Version# 4.147.1
Player Version# 4.29.2
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I have TWO MacMini computers. My newer version (2012 - dont judge) has USB HD with content, runs as a server and player just fine. I use the player, and the server interface to play my content just fine. I have a “Backup” 2011 Mini with Firewire HD with the exact same content, and run it as a server and player like the other. As I manage these two, so I have a good backup system, I fine the 2011 system now presents a white background that makes it impossible to see when in as a server. The player works fine. I have performed all the suggestions (Reload page, try app/plex.tv, clear history, clear cache, clear DNS) all with no. success. I went as far as trashing the Server App, downloading, and adding my libraries again. Of course, it comes back and gives me a white background. Any help here? Safari is my browser, and I have no other applications (Browsers/Ad-block/security stuff) installed as they are dedicated headless systems for one purpose.

2

Firstly can you offer the correct server Version from Settings / General.

Please reply also with your current Mac OS Version.

3

MacOS = High Sierra 10.13.6

Server Version = 1.42.1.10060

4

Any help with the white background issue? Any further information needed?

5

does it happen in other browsers like chrome?

6

I installed Chrome, and it works properly (Black/Grey Background). I have only tried a few things, but so far it is working in Chrome.

I prefer to have one browser (Safari), so why would it not work properly. There is nothing but plex on this machine.

7

For everyday Navigation use Safari and another browser say Chrome for Plex

By all means use Safari for everyday use. (Default)

Now for Plex using Chrome as a Home page. (https://app.plex.tv/desktop/#!/) Add both Browser icons to Dock and forget about the Menu bar Chevron for Plex to open.

I have been using Plex like this for many years and IMHO it’s a great way to go.

1 Like
8

Since you are running an old version of macOS I’m assuming that is an old version of Safari that cannot be updated maybe.

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