Why can’t I add new server to my account?

Server Version#:plexmediaserver_1.24.1.4931-1a38e63c6_armhf.deb
Player Version#:still not used
Hi all, im getting problems with plex server installed on a raspberry under ubuntu server.
I uninstall and install it again more than 5 times and dont know how to solve the problem
When i join http://192.168.1.3:32400/web (raspberry ip and i try to change it to http://192.168.1.50:32400/web too and same issue) i have the next screen:


If i delete the “#!/setup/b3576f6d6f0ff82f84b568d42cbc5acaf8aa7ef1” and click enter, i can join but seems that is the player version, i cant add a server or library:
plex2
When i go to + New source i get this page:
![plex3|690x334](upload://j19dPreferences.xml qryGkQKWmUr8SfSYNlLlEob.jpeg)
and when i click on get plex media server, i got redirect to plex.tv download page :frowning:

I delete the Preferences.xml file too and got the same problem.

When i uninstall plex media server, i get directly the web for log in on but not the wizard.

I try on incognit web and on Edge browser too and nothing to do.

This is my App.plex web

I have no options for configure anything of server.

Please, can some one help me and sorry for my bad english

PD: I read the post with same isues on forum, but didnt found a solution :frowning:

No one ? :_(

I’m having a similar problem. New install in docker, I go to the server’s /web/ and login using my plex.tv account, and I’m just brought to a page very similar to OP’s attachment. I do not get a prompt to start configuring the server to add media, etc. I can’t find any option anywhere to launch this “wizard”. Is there a way to force it?

Alright, I found a solution via Reddit. I don’t know exactly what causes this, but it looks like you need to launch a web browser from the server that you’re installing plex on in order to get the initial server config dialog. The easiest way to do that is through an SSH tunnel.

From your client computer, ssh to your plex server like so :

ssh user@your.server.ip -L 10000:localhost:32400

Then, from your client computer, open a web browser and browse to:

http://localhost:10000/web

This tunnels the plex connection through port 10000 to the server, then redirects to the plex port. You should be able to complete the setup this way. If you get freezes of loading, just refresh the page. It took me a few tries, but it worked.

Good luck.

Thx for the answer cquilliam, but doesnt work for me :frowning: I join raspberry trough putty and use the comand:

root@OrangePi:~# ssh 192.168.1.3 -L 10001:localhost:32400
plex@192.168.1.3’s password:
Welcome to Ubuntu 16.04.7 LTS (GNU/Linux 5.3.5+ armv7l)

Last login: Fri Sep 10 10:03:11 2021 from 192.168.1.3
This account is currently not available.
Connection to 192.168.1.3 closed.
root@OrangePi:~#

Seems it works, no error, but when i go to my computer and try to join to localhost:10001/web or 192.168.1.3/web, “got: ERR_CONNECTION_REFUSED”

First I would start with a newer version of Ubuntu instead of one that is already end of life.

If you didn’t load a graphical desktop on the pi, the tunnel is originated from another computer. You tried to do it locally which won’t work.

How can i make the tunnel then ? i can access pi directly or trought putty, and work on a win10

start putty myusername@myLinuxBox -pw my_pw -L 10000:localhost:32400

But this on a putty console open on pi ?

From a windows powershell.

1 Like

:_(

https://docs.bitnami.com/bch/faq/get-started/access-ssh-tunnel/

I do that with other manual, i connect to terminal but i try to open localhost:8899/web on chrome and doesnt work :frowning:

Screenshots of your Putty Tunnel setup?

error2
error1

Your destination port is wrong, change it to 32400. Then try http://127.0.0.1:8899/web

error2
Same :_( doesnt work

Change the 7777 to 32400 then your url will be http://127.0.0.1:32000/web

Did you turn the firewall off? If not you will need to add 32000 for remote connections.