Why do the developers hate "Other video" users?

This continues to happen any time I add something to my library, let me know if you need any more diagnostic data or logs that can help.
I have a suspicion there is something to do with the 4k (2180P) of AquaMan. If memory serves, I had another 4k movie that was doing this, I deleted it, thats when AquaMan started. I will try deleting Aquaman and see what happens.

Yes, it’s happening because your Aqua Man movie has that bad guid. Something is causing that to happen for other videos too so when they end with that same bad guid, they get merged together. I don’t know what’s causing it.

Deleted Aqua Man and copied a new movie over to my library, seems the issue has stopped. I guess I’ll re-rip AquaMan, maybe use a different 2180P Codec this time. Thanks for your help!

Well HERE WE GO AGAIN! :cry:
I recently added a new movie to my library (lets call it X), NOW the new movie is doing exactly what Aquaman was doing.
Anytime I add something to my library, Plex “thinks” its a new version of X.
There IS a bug in the “other video” portion.
I’ve attached the a screenshot of the XML, (with movie title and filename censored)

Please stop using capitals in your posts. It’s the internet equivalent of shouting.

When you have had the same problem for 2 friggin years, you want to SHOUT!

and this issue continues to happen. Is my voice being heard?

I’ve filed your issue, but it’s a very unique issue you are having. We can’t reproduce on our end. There is something causing PMS to not be able to read your files properly that is causing this. We don’t have a work around since this is not something that should happen.

Do you have the option enabled to automatically scan your library when a change is detected? And are you directly downloading the files to your PMS library? These 2 things don’t work well together as PMS will want to scan your files right away but if it is not complete, it can run into this issue of not being able to read the file properly. If these 2 are involved, then stop doing one or the other.

Thank you for your response. I typically rip or download to a different drive. I preview the file, if I like it, I move the file to my drive where my library is. I do have auto scan on, see attached screenshot. I’ll turn off the auto scans and see what happens.

What you are saying makes sense, because some of these files take minutes to copy, I could see the auto-scanner partially scanning the file as its “inbound” to the library drive.

It should only be an issue if the file is being open and closed repeatedly. Copying/Moving the file shouldn’t be an issue, even if it takes minutes. Do you have a virus program that maybe scanning the video files? If the virus scanner has the file open when PMS tries to read it, that could potentially cause this issue.

Antiv is just MS Defender, I dont even have “tamper protection” turned on.

Is Defender scanning your media folders? With the automatic scan, this can cause a conflict since both programs will want to start reading the file once the copy/move is complete.

Turning off the automatic scan should fix this as long as Defender doesn’t kick in first.

I’m happy to report, turning off the auto-scan seems to have done the trick! 3 or 4 new files copied, manually scanned library after the file copy was complete. No new versions of existing movies!