Why I'm moving back to different DVR software - for now (Constructive)

After using Plex for my DVR for the last few months, I’ve finally reached the point where I have to change back to using my old NextPVR setup for a time. I wanted to write this post as a way to explain to why; this is primarily intended as feedback to Plex. I’d love to move back eventually, if a few things can be changed.

First off, the positive: I am not shutting off DVR entirely.

  • The Live TV functionality is starting to work well, and I love the ability to use it while on the go. It needs some polish, but overall, I am happy enough with it that I am not complaining here.
  • DVR generally records well. I have never had issues with the quality of the output, or any other major technical problems of that sort.
  • It’s easy to set up. Tons easier than any other DVR software I’ve ever used.

So thanks to Plex for all their work there; they did a good job, in my eyes.

The problem I have is in my scheduled recordings.

I think Plex has a great idea in tying your library with recording new shows. I am 100% behind the strategy of not recording shows that are already present in your library. This was a huge thing to me, and was my favorite thing about the DVR in general. But it also was the worst thing about the DVR, when it got it wrong - which happened just too much, forcing me to make this change.

Now, I might be making some incorrect assumptions on what logic is going on inside of Plex to determine what to record - but I’m making my best guesses.

What went wrong? Three things:

  • Shows that have a different episode label structure in places like TheTVDB.com than they do in the EPG do not record accurately. This happens a lot with children’s TV shows, which generally air two episodes in one 30 minute period, but are not labeled in the EPG with both episode numbers; so you’ll end up with a show airing that claims to be Season 2 episode 10, when TheTVDB.com has it down as Season 2 episodes 20 and 21. This causes these shows to either not record (Plex sees you have episode 10 in your library, when it’s a completely different episode, due to the numbering differences) or Plex records it with completely wrong metadata attached to it, and it goes into your library that way.
  • You cannot override the “This is already in your library” check. I had movies fail to record because Plex believed I already had them in my library - incorrectly in some cases. I had cases where I recorded a movie, and found that the channel had been pushed off due to some earlier show running long, so that everything was 30 minutes late - meaning the movie was incomplete. I could not re-record this movie at a later date because Plex thought I already had it in my library. Sometimes deleting the incorrect version allowed Plex to re-record it later, but not every time.
  • Plex would, with some rare shows, completely disregard what I had my library and simply record every episode, every single time. I assume this was another result of a mismatch between EPG data and my library, but I had no way to tell. It was extremely annoying, especially since I have MCEBuddy processing every recording after it finishes.

For me, all of this would be fixed by allowing a couple of options.

  • Force recording; record this no matter what Plex thinks is in the library. If this option exists now, I did not see it anywhere.
  • Choose to record a series based on episode name (only record each episode once), instead of based on what was in the library. This is how most DVRs work, from what I understand, and it would fix instances where the EPG data does not match up with TheTVDB.

So basically - I can’t see the brains that are deciding what to record and when. I want greater control, so that I can overcome incorrect assumptions that are being made because of conflicts in the EPG listings vs the metadata agents.

There are also a few small improvements I’d do to the Program Guide - like telling you if a movie you’re looking at is already in your library - but those are minor, and wouldn’t have been enough to stop me from using it going forward.

Having to separate out my recordings again is a pain, but in the short term, it’s the only option I can see to ensure recordings are working as I need them. I sincerely hope as the DVR continues to be developed, I can swap back eventually.

Sideswipe001 - this is very well written with a constructive tone.

My experience with Plex DVR and Live TV (for only the past two weeks) is very similar to yours - having highlights and some shortcomings. However, I too must return to the HDHomeRun DVR; as I cannot accept the following issues with the Plex DVR: (1) Some scheduled shows fail to record, (2) TV NEWS show (with same name shown three times per day) is only recorded once per day.

I think the custodians of Plex DVR brought it out of Beta too quickly, for what ever reason. I would like to come back at some point in the future (perhaps a year from now) and begin this test again, I guess that’s why they have the monthly PlexPass membership.

I agree with this post too. I have returned to HDHomeRun DVR for the time being because I have so many scheduled recordings on Plex failing to record (or only recording the first few minutes then aborting) I’ve spent so many hours trying to diagnose the problem, scoured the forums to no avail.

@Emmabelle said:
Sideswipe001 - this is very well written with a constructive tone.

My experience with Plex DVR and Live TV (for only the past two weeks) is very similar to yours - having highlights and some shortcomings. However, I too must return to the HDHomeRun DVR; as I cannot accept the following issues with the Plex DVR: (1) Some scheduled shows fail to record, (2) TV NEWS show (with same name shown three times per day) is only recorded once per day.

I think the custodians of Plex DVR brought it out of Beta too quickly, for what ever reason. I would like to come back at some point in the future (perhaps a year from now) and begin this test again, I guess that’s why they have the monthly PlexPass membership.

Thank you. I feel like there’s too much negativity a lot of the time, and really, it’s amazing what they have done with this. Most of the DVRs out there have been developed for years and years, so I realize it’s impossible to be as feature complete as they are at this point. I honestly don’t look at this as “I’ll never use it again” like so many people sound. I just legitimately feel like they should want to know if a user stops using it and why, so that hopefully things can be fixed. :smiley:

Be careful running both NextPVR and Plex DVR at the same time. At least with HDhomeruns, they don’t play nicely with tuner sharing. Meaning if one tries to record or tune a channel, and the other app is using the same tuner, it will just fail and not try another.

I have a HDHomeRun Connect and Extend, the Extend is used for Plex with a Firewall in between. There is no tuner usage conflict, still Plex fails to record shows periodically and I can’t have that.