Why my Plex server assign 2 different profiles for my 2 managed accounts

Plex Players Smart TVs
1

Server Version#: Plex Media Server v1.23.6.4881-e2e58f321 - Raspbian GNU/Linux PC armv7l - build: linux-armv7neon debian
Player Version#: Plex for Samsung v5.19.1

Aug 05, 2021 07:05:22.193 [0xb1484d48] DEBUG - [Now] User is Duy (ID: 88562372)
Aug 05, 2021 07:05:22.193 [0xb1484d48] DEBUG - [Now] Device is Tizen (TV 2020).
Aug 05, 2021 07:05:22.193 [0xb1484d48] DEBUG - [Now] Profile is Generic
Aug 05, 2021 07:05:22.193 [0xb1484d48] DEBUG - [Now] Updated play state for /library/metadata/1917.

Aug 05, 2021 15:02:26.942 [0xb0ac6d48] DEBUG - [Now] User is Cherry (ID: 87774328)
Aug 05, 2021 15:02:26.942 [0xb0ac6d48] DEBUG - [Now] Device is Tizen (TV 2020).
Aug 05, 2021 15:02:26.943 [0xb0ac6d48] DEBUG - [Now] Profile is Tizen
Aug 05, 2021 15:02:26.943 [0xb0ac6d48] DEBUG - [Now] Updated play state for /library/metadata/278.

Tizen profile is my custom.

<Client name="Tizen">
  <!-- Author: Nar Black -->
  <Settings>
    <Setting name="DirectPlayStreamSelection" value="true" />
  </Settings>
  <TranscodeTargets>
    <VideoProfile protocol="hls" container="mpegts" codec="h264" audioCodec="aac,mp2,mp3,ac3,eac3" context="streaming">
      <Setting name="BreakNonKeyframes" value="true" />
      <Setting name="IncludeMapInEmptyVTT" value="true" />
    </VideoProfile>
    <VideoProfile protocol="http" container="mkv" videoCodec="h264,h265,hevc,*" audioCodec="eac3,ac3,opus,vorbis,flac,*" subtitleCodec="srt,ass,pgs,vobsub,*" context="streaming">
      <Setting name="CopyMatroskaAttachments" value="true" />
    </VideoProfile>
    <VideoProfile protocol="http" container="mkv" videoCodec="h264,h265,hevc,*" audioCodec="eac3,ac3,opus,vorbis,flac,*" subtitleCodec="srt,ass,pgs,vobsub,*" context="static">
      <Setting name="CopyMatroskaAttachments" value="true" />
    </VideoProfile>
    <MusicProfile container="mkv" audioCodec="opus,flac,*" />
    <PhotoProfile container="jpeg" />
  </TranscodeTargets>
  <DirectPlayProfiles>
    <VideoProfile container="mp4" codec="h265,hevc,h264,mpeg4" audioCodec="eac3,aac,ac3,mp3,pcm" subtitleFormat="srt,smi,ass,*"/>
    <VideoProfile container="asf" codec="wmv3,wmv3,vc1" audioCodec="wmav2,wmav2,wmapro,wmavoice,pcm" subtitleFormat="srt,smi"/>
    <VideoProfile container="avi" codec="h264,mpeg4,mjpeg" audioCodec="mp3,ac3,dca,pcm" subtitleFormat="srt,smi"/>
    <VideoProfile container="mkv" codec="h265,hevc,h264,mpeg4,mjpeg,mpeg2video,vc1" audioCodec="eac3,mp2,mp3,ac3,dca,aac,pcm,vorbis" subtitleFormat="srt,smi,ass"/>
    <VideoProfile container="mpeg" codec="h264,mpeg1video,mpeg2video" audioCodec="mp2,mp3,ac3,aac,pcm" subtitleFormat="srt,smi"/>
    <VideoProfile container="flv" codec="h264" audioCodec="aac,ac3,mp3,pcm" subtitleFormat="srt,smi"/>
    <VideoProfile container="mpegts" codec="h265,hevc,h264,mpeg2video,vc1" audioCodec="mp2,mp3,ac3,dca,pcm" subtitleFormat="srt,smi"/>
    <VideoProfile container="3gpp" codec="h264,mpeg4" audioCodec="aac"/>
    <MusicProfile container="mp4" codec="aac"/>
    <MusicProfile container="mp3" codec="mp3"/>
    <PhotoProfile container="jpeg,gif,bmp,png"/>
  </DirectPlayProfiles>
  <CodecProfiles>
        <VideoCodec name="h265,hevc,h264">
            <Limitations>
                <UpperBound name="video.width" value="4096"/>
                <UpperBound name="video.height" value="2160"/>
                <UpperBound name="video.bitrate" value="80000"/>
                <UpperBound name="video.bitDepth" value="10" />
            </Limitations>
        </VideoCodec>
        <VideoCodec name="vp9,mjpeg">
            <Limitations>
                <UpperBound name="video.width" value="3840"/>
                <UpperBound name="video.height" value="2160"/>
                <UpperBound name="video.bitrate" value="80000"/>
                <UpperBound name="video.bitDepth" value="10"/>
            </Limitations>
        </VideoCodec>
        <VideoCodec name="av1">
            <Limitations>
                <UpperBound name="video.width" value="3840"/>
                <UpperBound name="video.height" value="2160"/>
                <UpperBound name="video.bitrate" value="40000"/>
                <UpperBound name="video.bitDepth" value="10"/>
            </Limitations>
        </VideoCodec>
        <VideoCodec name="mvc,mpeg4,vc1,vp8">
            <Limitations>
                <UpperBound name="video.width" value="1920"/>
                <UpperBound name="video.height" value="1080"/>
                <UpperBound name="video.bitrate" value="20000"/>
            </Limitations>
        </VideoCodec>
        <VideoCodec name="mpeg1video,mpeg2video,wmv1,wmv2,h263,vp6">
            <Limitations>
                <UpperBound name="video.width" value="1920"/>
                <UpperBound name="video.height" value="1080"/>
                <UpperBound name="video.bitrate" value="20000"/>
            </Limitations>
        </VideoCodec>
        <VideoAudioCodec name="vorbis,eac3">
            <Limitations>
                <UpperBound name="audio.channels" value="6"/>
            </Limitations>
        </VideoAudioCodec>
        <VideoAudioCodec name="ac3,wmav2,dca,aac,mp3">
            <Limitations>
                <UpperBound name="audio.channels" value="6"/>
            </Limitations>
        </VideoAudioCodec>
        <VideoAudioCodec name="aac">
            <Limitations>
                <UpperBound name="audio.channels" value="2"/>
            </Limitations>
        </VideoAudioCodec>
    </CodecProfiles>
</Client>

How can I make my Plex Server recognize it is the same Samsung TV device?

2

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